Bilingual Field Claims Investigator

Phoenix Loss control - 4 emplois

Smiths Falls, ON

Publié il y a 3 jours

Détails de l'emploi :

Télétravail

30,00 $ / heure

Expérimenté

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $30 CAD/hr plus $.72 CAD/km

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC's core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. Bilingual in French and English required for business communications.

Duties

Conduct on-site field investigations
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates
Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines
Remain prepared and willing to respond to damage calls within a timely manner
Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process
Respond to damages same day if received during business hours (if not, first response following day)
Accurately record all time, mileage, and other associated specific items

Requirements

#Legal and Justice carrières

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Foire aux questions

What does the Bilingual Field Claims Investigator role involve in terms of on-site work and reporting?

This is a part-time, on-call contract role that requires conducting on-site field investigations and writing detailed yet concise investigation reports using various information sources and witness statements.

Is this position remote or on-site, and where is it based?

The role is hybrid (50% remote, 50% fieldwork) and is based in Smiths Falls, ON.

What languages are required for this job?

Bilingual in French and English is required for business communications.

What are the compensation details for this contract position?

Compensation is $28.00 CAD per hour, plus $.72 CAD per kilometer.

What qualifications or skills are essential for this field investigator role?

Essential skills include bilingual communication, strong written and verbal skills, attention to detail, ability to operate independently, and a valid driver's license with reliable vehicle.

What is the expected timeline for completing investigations and responding to damages?

Complete damage investigations within 7 days and respond to damages the same day during business hours, or the following day if not during business hours.

Are benefits included with this contract position and what about prior experience in telecom or utilities?

This is a contract position with no benefits offered; preferred qualifications include telecom or utility experience and knowledge of underground utility locating procedures.