Veterinarian Assistant/Receptionist

Tower Hill-Bathurst Animal Hospital

Richmond Hill, ON

Fermé

Les candidatures ne sont plus acceptées pour ce poste.

Détails de l'emploi :

Niveau d`entrée

We are looking for an exceptional Vet Assistant / Receptionist to join our team of caring and friendly professionals. This is a dynamic dual role where you will be the welcoming face of our clinic as well as a key support system for our medical team in providing compassionate care to our patients.

If you love working with animals, thrive in a supportive environment, and pride yourself on top-tier customer service, we would love to hear from you!

Key Responsibilities

Front Desk & Customer Service:

Deliver warm, professional customer service to clients and their pets.
Answer multi-line phone calls, respond to inquiries, and manage appointment scheduling.
Maintain clear, empathetic client communication regarding appointments, procedures, and general care.
Check clients in and out, process payments, and update client records.

Clinical Support:

Assist the Veterinarian (DVM) during physical exams and appointments.
Safely and gently restrain animals for examinations, treatments, and diagnostic procedures.
Help maintain a clean, sanitized, and organized clinic environment.
Prepare exam rooms between patient visits.

Qualifications & Ideal Attributes

Veterinary Experience: Previous experience working in a veterinary practice is highly beneficial.
Software Skills: Familiarity or experience with AVImark practice management software is a strong asset.
Language Skills: Ability to speak Russian is a valuable asset to help serve our diverse client base.
Customer-Focused: Strong communication skills and a passion for helping both people and pets.
Team Player: Dependable, adaptable, and eager to support team members in a fast-paced environment.

Schedule & Availability

Position: Part-Time
Hours: Primary shifts will be evenings and weekends (specifically Saturdays). Flexibility for these hours is required.

- Evening shifts

- Weekends

Company Description

We are a small animal Veterinary Hospital that aims to provide the highest standards of medicine and care. Our practice believes in providing high quality care and supporting pet owners in any way possible

Company DescriptionWe are a small animal Veterinary Hospital that aims to provide the highest standards of medicine and care. Our practice believes in providing high quality care and supporting pet owners in any way possible

Foire aux questions

What shifts and hours does this Vet Assistant/Receptionist role require?

This is a part-time position with primary evening shifts and weekends, specifically Saturdays; flexibility for these hours is required.

Where is this Veterinary Hospital located?

The position is based in Richmond Hill, ON at Tower Hill-Bathurst Animal Hospital.

What are the main responsibilities of the front desk in this role?

Responsibilities include delivering warm client service, answering multi-line calls, scheduling appointments, updating records, checking clients in and out, and processing payments.

What clinical support duties would I perform as a Vet Assistant here?

You would assist the veterinarian during exams, safely restrain animals, help maintain a clean, sanitized clinic, and prepare exam rooms between visits.

What experience or software knowledge is preferred for this role?

Experience in a veterinary practice is highly beneficial, and familiarity with AVImark practice management software is a strong asset.

Is language ability a consideration for this position?

Ability to speak Russian is a valuable asset to help serve the diverse client base.

What qualities is the employer looking for in a candidate?

They want a customer-focused team player who is dependable, adaptable, and eager to support team members in a fast-paced environment.