1Tims
Windsor, ON
Posté aujourd'hui
Détails de l'emploi :
Temps plein
Gestion
We have an immediate need for Managers in Windsor, Ontario.
We offer Part time and Full time Management positions.
Qualifications
- 1 - 3 years food service experience in a management role is mandatory
- Demonstrated customer service experience
- Strong communication skills
- Proven leadership ability
- Computer proficiency
- Able to operate effectively in a fast paced environment
Hospitality
- Leads by example to demonstrate and reinforce with employees that the customer is the top priority
- Responds to customers in a friendly manner with an appropriate sense of urgency
- Responds to special customer requests in a friendly manner
- Responds to customer service complaints, resolving problems and turning negative situations into positive situations
- Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
People
- Assists in the hiring and orientation process for new employees
- Ensures all new employees are fully trained in accordance with company standards
- Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies, and takes corrective action when necessary
- Motivates employees to meet goals and objectives, and provides guidance and assistance as required
Operations
- Assists in maintaining a productive and safe work environment in accordance with all Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation
- Assists the Store Owner and Store Manager in maintaining optimal inventory levels and proper yields from all products
- Responsible for daily cash procedures and financial reporting
- Assists with the preparation of the production sheet for bakery and donut items
- Performs regular property walk-throughs and ensures all standards are being met
- Monitors for, responds to and corrects unsafe acts and conditions, escalating the issues where necessary
- Monitors information sources to keep current with new information
- Other duties as required
If you are interested in this position, please Apply Now.
Partager un emploi :
Foire aux questions
This position is based in Windsor, Ontario.
The listing offers both part-time and full-time management positions.
1–3 years of food service experience in a management role is mandatory.
Leads by example to prioritize the customer, responds to customers with urgency, handles special requests, resolves complaints, and maintains optimal customer service coverage during busy periods.
Helps hire and orient new employees, ensures training to company standards, supervises Storefront and Production staff and Shift Supervisors, and motivates the team to meet goals.
Maintains a productive and safe work environment, supports inventory and yields, handles daily cash procedures and financial reporting, and assists with production planning for bakery items.
If you are interested, please apply now.
