Mental Health Case Manager

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best lives. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team's growth and well-being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

Join one of Canada's top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.
Job Opportunity
Mental Health Case Manager
One Full-Time Contract to February 2028 (with the possibility of extension or becoming permanent)

• Status: Full-Time, Contract
• Starting Hourly Rate: $32.13 / Hour
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
• Location: Aurora, Ontario L4G 3S9
• Office Expectations; This position requires:
  • A minimum of one in-office day per month to provide team coverage
  • Attendance at additional in-office meetings, training sessions, supervision meetings, and all-staff events as required
  • Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs
• Posting Closes: Wednesday, September 2 at 4:00 pm EST

Job Description

In this role, you will provide comprehensive and collaborative community based case management response to individuals age sixteen and over with serious mental illness and/or addictions within York Region. Utilizing a Recovery Model framework, the Mental Health Case Manager will assist service users to identify needs and goals that will enhance the quality of their lives.

Position Requirements

• Bachelor's degree in social work or related discipline (i.e. Health Sciences)
• Experience;
  • Minimum three years related experience
  • Knowledge and practice of psychosocial rehabilitation approach and advanced clinical and assessment skills are assets
  • Counselling, crisis prevention and intervention experience
  • Experience working with individuals having serious mental illness is essential
  • Excellent oral and written communication skills
• Second language is considered an asset
• An understanding of cultural diversity is considered an asset

* The successful applicant will be required to provide a police clearance that meets agency standards* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.
Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.
How to Apply
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position.
We thank all candidates for their interest. Only those selected for an interview will be contacted.
To learn more about YSSN view our website; Work with Us - Your Support Services Network

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