Receptionist - Full Time- Women's Services

HOURS – Monday to Friday 9am-5pm, some evenings, weekends or extended hours may be requiredRate of pay- $23.84/ HourlyReason for posting- This posting is for an existing vacancy. Who We AreAt Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.caThis opportunity is with our Good Shepherd – Women's Services – Community Support Services for Women and ChildrenHow You Will Make an ImpactThe Community Support Services Receptionist enhances the dignity and quality of life of our service users, visitors, managers and staff by providing respectful, efficient and timely services. The Receptionist will greet people, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. To provide service in a dignified and respectful manner that integrates feminist, anti-oppression/anti-racism, and trauma frameworks. Demonstrated commitment to the mission and values of Responsibility, Availability, Adaptability, Hospitality, Quality and DignityThe Receptionist will be the primary initial contact at Community Support Servies, answering doors, answering and directing phone calls, room bookings, screening, handling donations, as well as administrative functionsResponsible for participating in Good Shepherd's Health and Safety programs, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good ShepherdRespect and protect the confidentiality of service user information, as well as all other information that is sensitive in nature to the operation of the program, the Good Shepherd Centres, staff, volunteers and others.To act as an important communication centre for staff and service users for the efficient and effective communication of information necessary to assist clients.What You'll Bring to Our TeamCompleted education in a related field of study requiredPrevious experience in administrative or receptionist-based position required. Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principlesKnowledge, skills, and experience to support/enhance a service/residential environment that is culturally safe and Trans/Gender positive is essentialComputer proficiency in Word, Excel, Outlook, Internet Explorer, and Database applications.Detail-oriented; well-organized with a demonstrated ability to appropriately prioritize workloadExperience in a residential setting is an assetA valid Ontario Driver's License (G) and ability to drive company vehicle is an assetAn appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance useValid CPR certification (or willingness to be certified)Fluency in a language in addition to English is an assetDemonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.What We OfferBe a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITYSupport for continuing EDUCATION AND PROFESSIONAL DEVELOPMENTStaff recognition programs along with access to self-care supports and EMPLOYEE /EMPLOYEE AND FAMILY ASSISTANCE PROGRAM (EAP)POSITIVE and ENCOURAGING atmosphereMake a difference and provide HOPEExtended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.
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