Production Associate

JAM is your one-stop shop for all things PLAY! Whether you're looking to find sports leagues across North America or book a hilarious corporate team-building event, JAM does it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before!

Candidates must be a great fit with the JAM Core Values:

• Chase the Vision
• Deliver What You Promise
• Take Pride in What You Do
• Get Shit Done
• Treat Everyone Like Your Best Friend
• Find a Better Way

Job Description

The Production Associate plays an integral role in allowing each event to come to life for JAM clients! The Production Associate is responsible for managing events from a front-facing, client side, as well as managing the event from a production side. The Production Coordinator manages events from start to finish, ensuring participants receive a great experience.

Specific responsibilities include:

• Working closely with clients to determine their event preferences and needs via email, video conferencing, and telephone
• Obtaining client feedback post-event and addressing any negative or constructive feedback
• Understanding each JAM event inside and out and how they run
• Creating and executing high-quality events which provide an elevated level of entertainment and fun for participants
• Order & manage event equipment & materials
• Planning and monitoring all logistics for events.
• Work closely with event staff to ensure successful execution of each event. This includes coaching, providing feedback, communicating event updates, and assisting with live event inquiries.
• Create event materials and update resources required for the successful execution of JAM events
• Coordinate with all key event vendors (venues, caterers, rentals, and entertainment) to lock down all key event details.
• Hosting in-person and remote events as required.
• Assisting the sports side of JAM with various tasks as needed.
• Other duties as required

QUALIFICATIONS

• University or College degree in Marketing or Business preferred
• 1-3 years' experience in Marketing, Events or Customer Service
• Demonstrated ability to manage multiple projects simultaneously with high attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across diverse teams and with clients.
• Creative problem-solver with a proactive approach to overcoming challenges.
• Willingness to work flexible hours, including evenings and weekends, as required by event schedules.
• A valid G driver's license is required
• Willingness to support other teammates with problem-solving, additional training, or providing feedback in a professional and composed manner
• Experience with Microsoft Office and Google Suite (Google Sheets, Slides, Docs).

EXPECTED HOURS & REMOTE WORK

• You will be working 20 hours per week.
• During event busy season, hours can be increased between 30-40 hours
• The majority of your time, you will be working 9:00 am-5:00 pm ET.
• You will be required to work shifted hours for tournaments, events & partnership events.
• This is a hybrid role. You will be expected to come into the head office located at Mount Pleasant and Eglinton to prepare and plan for events, but there is an opportunity to work from home on days when physical event prep is not required.

COMPENSATION

• $20 CAD per hour

Application deadline will be Wednesday, September 9th, 2026

JAM Is For Everyone.

We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, colour, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.