Titre du poste ou emplacement

Director of Operations

Elevate Service Group Inc.

Mississauga, ON

Détails de l'emploi :

140 000 $ - 180 000 $ / année
Temps plein
Gestion

Job Summary

Director of Operations

Elevate Service Group Inc.

Full-time

In-Office | Toronto, ON, Canada


The Opportunity

Elevate Services Group is a fast growing platform opportunity acquiring multiple businesses per year. Overseeing operational efficiencies and change management during ongoing M&A activity will be your main focus. Reporting to the COO of the holding company, you will help secure increased profitability and production across various holdings.


Responsibilities

  • Execute corporate strategy and oversee day-to-day operations across multiple entities.

  • Lead change management initiatives to optimize operational efficiency and team adaptability.

  • Lead cross-functional operations to achieve growth targets and service excellence.

  • Develop and optimize operational pipelines to forecast business upside potential.

  • Establish KPIs and monitor performance with data-driven dashboards.

  • Drive on-site process improvements and efficiency across service delivery.

  • Collaborate with sales and service teams to ensure seamless handoffs.

  • Mentor and develop team members through performance coaching and feedback.

  • Ensure compliance, safety, and quality standards across operations.

  • Provide timely reporting to leadership on progress, risks, and opportunities.

  • Manage budget, resources, and vendor relationships to support growth.

  • Implement scalable processes to support rapid expansion and high visibility work.

  • Forecast demand, capacity planning, and resource allocation for projects.


Experience

  • Proven record of executing operational strategies and driving change management.

  • Proven track record leading cross-functional operations to drive growth.

  • Strong data-driven mindset with KPI design and dashboard tracking.

  • Experience in demand forecasting, capacity planning, and resource allocation.

  • Expertise in process optimization and scalable operations for rapid expansion.

  • On-site operations leadership with safety, quality, and compliance focus.

  • Ability to mentor, coach, and develop high-performing teams.

  • Strong collaboration with sales and service teams for seamless handoffs.

  • Budget management, vendor relations, and procurement experience.

  • On-site communication and stakeholder management in a growth-focused culture.

  • Hands-on experience in reporting to leadership on progress, risks, and opportunities.


What's in it for you?

  • On-site work in the GTA — collaborate in-person with the team at various office locations

  • Competitive base salary as the primary form of compensation

  • RRSP Matching

  • Ambition Rewards - Annual Performance Bonus designed for high-achievers who exceed targets.

Foire aux questions