Fitness Coach

We are looking for Fitness Coaches to help our members with their own fitness and wellness journey! This unique role will allow you to gain incredible leadership experience that could help you grow your career here at Impact Fitness.

Fitness Coach starting pay is $17.90/hour plus a quarterly bonus based on performance goals.

Fitness Coach responsibilities include but are not limited to the following:

● Drive a positive culture through commitment, communication, and adherence to our Core Values, and ensure an ongoing commitment to the Judgement Free Zone (JFZ).

● Ensure a consistent focus on quality communication and interactions, clean and organized clubs, and superb customer service throughout the club.

● Ensure the safety of team members, club members, and club property.

● Consistently and constantly demonstrate a desire to be a team player.

● Promote/maintain consistent accountability and adherence to policies and procedures.

● Lead our PE@PF™ program, including:

○ Promote the Judgement Free Zone™

○ Encourage all members and guests along their fitness journey within the club.

○ Advocate for the Planet Fitness Mobile App with all members, guests, and prospective members.

○ Lead sessions: Design Your Own Program™, New Member Orientation, Core, Stretch, Upper Body, Lower Body, PF360™ Strength, PF360™ Burn, TRX™.

○ Maintain a positive Net Promoter Score (NPS)

● Respond to member questions and concerns in a timely and professional manner.

● Accurately describe and promote membership options with members, guests, and prospective members.

● Ensure repair and maintenance of both the facility and equipment to brand standards.

● Assist AM/CM in tracking, achieving, and maintaining all key performance indicators (KPIs).

● Elevate concerns to the AM or CM as needed.

● Other duties as assigned.

Fitness Coach Qualifications

● Service-oriented and able to resolve member concerns.

● Basic computer proficiency.

● Upbeat and positive attitude.

● Punctuality and reliability are a must.

● Minimum High School Diploma or GED Equivalent and must be 18 years of age or older.

● 1-2 years of experience in either customer service, coaching, or leading teams.

● Initiative and strong communication skills.

● Great organizational, relationship-building, and problem-solving skills.

● Ability to work a flexible schedule, including nights, weekends, and holidays.

● Willingness and aptitude to move into an AM role within 18 months.

Fitness Coach Benefits

● Planet Fitness Coaching Certification.

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