Operations & Product Coordinator

Job Summary

Operations & Product Coordinator

Think Green Solutions

Full-time: $50,000-$55,000 / yr

In-Office | Cambridge, ON, Canada

The Opportunity

This role supports the Operations Manager by owning assigned operational, product, inventory, purchasing and supplier coordination and driving follow-up through closure.

Role Expectation: Operates with ownership, judgment and limited day-to-day supervision.

Key Areas of Responsibility

Operational Control

- Own assigned workflows across Product Orders, shipping, warranty/RMA, projects and supplier actions through closure.

- Maintain accurate Monday.com, Jotform, TQS/QuickBooks records, trackers and controlled files.

- Validate information before handoff and resolve discrepancies with the responsible teams.

- Prepare concise reconciliations and status summaries for the Operations Manager.

Product & Supplier Coordination

- Maintain product master data, specifications, technical files and certification records.

- Coordinate suppliers on availability, pricing, lead times, samples, product changes and corrective actions.

- Prepare product comparisons, technical summaries and basic compatibility reviews.

- Track cUL/UL/ETL/DLC actions, supplier commitments and key technical risks.

Inventory & Financial Readiness

- Monitor stock, forecasts, reservations and inventory movements; reconcile discrepancies with Warehouse and Finance.

- Prepare purchasing plans based on forecast, inventory, reservations and inbound supply.

- Ensure PO, invoice, credit, deposit, return and supporting evidence are complete before handoff.

- Flag issues that may affect shipment, invoicing, margin or customer commitments.

Execution & Cross-Functional Coordination

- Coordinate actions across Project Management, Sales, Finance, Warehouse/Logistics, suppliers and installers.

- Communicate status, risks and required actions clearly, with recommended solutions.

Qualifications (Education & Experience)

- Post-secondary education in Business Administration, Operations,or a related field.

- Experience with inventory control, forecasting, purchasing planning and Supply Chain, Electrical/Electronic Technology, Engineering Technology

- Strong organization and ability to manage multiple priorities and supplier follow-up.

- Minimum 2 years of experience in operations coordination, product support, inventory/purchasing or product development.

- Analytical problem-solving and attention to detail.

- Experience in lighting, electrical, electronics or a related technical industry

- Strong written and verbal communication.

- Professional judgment, confidentiality and a proactive, solution-oriented

- Working knowledge of product specifications, part numbers, technical approach. documentation and certifications.

- Strong Microsoft Excel and Office 365 skills; ERP, inventory or workflow-system experience preferred.

What's in it for you? (Salary, Commissions & Benefits)

• On-site role in Cambridge, ON — collaborate face-to-face with your team and enjoy a focused, local work environment

• Competitive base salary — clear, reliable cash compensation as the foundation of your package