Commercial Manager

Essentra Components are a global market leader in plastic injection molded, vinyl dip molded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications.

Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations.

We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery.

Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware

Our Vision is to be “The world's leading responsible hassle-free supplier of essential industrial components."

Job Summary:

The Commercial Manager is required to lead a commercial (sales) team to grow market share, through both existing and new customers. Utilization of both personal sales techniques and developing and managing Inside Sales, Outside Sales and Customer Service personnel is expected. This is a fast-paced customer focused role, where success is rewarded.

Typical Job Duties:

• Meet or exceed quarterly and annual revenue sales targets.

• Manage Inside Sales Representatives and Outside Sales Representatives to ensure hassle-free customer service to our internal and external customers.

• Lead and develop the team to ensure site targets are achieved.

• Monitor, maintain and develop business KPIs for the site in line with the company strategy.

• Ensure teams operate effectively within current policies and procedures relating to proactive selling, pricing, order entry, complaint handling and telephone enquiries.

• Comprehensively understand the Essentra product range and proactively maximize all sales opportunities.

• Establish team direction, strategy and daily activity including day-to-day balancing of workload.

• Conduct annual appraisals and ensures appropriate development for all team members through weekly one-on-one meetings.

• Responsible for other management tasks such as Health and Safety, recruiting, budgets, and general HR functions.

• Develop effective working relationships with other internal departments.

• Provide monthly regional sales activity reports to the Region Director.

• Manage reporting of site KPIs.

• Ability to manage outside Manufacture Reps, as needed.

• Perform other related job duties as assigned.

Qualifications:

• Bachelor's degree or equivalent sales experience. Industrial sales experience is strongly preferred.

• 4 + years technical sales leadership experience including account management and regional sales management.

• Experienced in hiring, training, managing, and developing Customer Service, Inside Sales and Outside Sales representatives.

• Self-starter with the ability to develop/implement strategies in line with the company's business vision.

• Exemplify Essentra's health, safety and employee engagement culture.

• Willing to travel up to 30%, including overnight trips.

• Ability to identify and resolve problems in a timely manner.

• Have the ability to manage difficult or emotional customers in a professional and diplomatic manner.

• Ability to prioritize.

• Good business acumen.

• Strategic thinker.

• Team player with the ability to get along well with others.