Account Manager/ Front Desk

All Out Graphics & Design is looking for a full-time person who is enthusiastic, energetic, and great with customers. Applicants must be willing to move to Battleford, Sask. The position is open immediately. Please read the following duties of the Account Manager/Front Desk Coordinator below:

Account Manager Qualifications:

• Strong interpersonal skills
• A polite, friendly, and diplomatic manner
• Excellent communication skills, both written and verbal
• A good sense of humour
• Good negotiation skills
• The ability to generate ideas
• The ability to prioritize and manage several different tasks at once
• An excellent understanding of client care
• The ability to work effectively to deadlines
• Good motivational skills
• Good common sense and logical thinking
• The ability to relate to a wide range of people
• The ability to thrive in pressured or stressful situations
• The ability to solve problems as they arise
• A committed and flexible attitude to the job
• Good organizational skills
• Good administrative skills
• Excellent planning abilities
• The ability to work independently and as part of a team
• Good IT skills
• Good attention to detail
• Good budgeting skills and the ability to handle finances
• The ability to handle rejection (when a client chooses to stop doing business with the company)

Responsibilities:

• Identifying potential new clients and business opportunities
• Generating ways to attract new clients
• Liaising with clients in order to identify their needs
• Dealing with client requests
• Designing marketing strategies and media proposals for a product or service
• Ensuring that clients pay on time
• Ensuring that company outgoings are paid on time
• Communicating client agendas to other members of staff
• Maintaining a good understanding of clients and their business strategies
• Acting as the first point of contact for company clients
• Setting up meetings
• Liaising with other departments in the company according to client requirements
• General administrative duties
• Giving presentations
• Selling products and new campaigns

Working as an account manager can be quite stressful as the account manager is the first port of call when clients have any problems with the company, and it is the account manager who is held responsible if a client chooses to place their business elsewhere. Typically, account managers work normal office hours (9:00 AM – 5:30 PM), but they may be required to work overtime during busy periods. Additionally, account managers are expected to attend networking events, product launches, and exhibitions in order to generate new business, which usually happen outside office hours, during the evenings or weekends.

Account managers are office-based but will often have to travel to meet clients, attend conferences, or liaise with other sales and marketing professionals.

Account Manager Job Description:

The Account Manager is responsible for managing an array of accounts and achieving high sales targets. Account Managers are also responsible for building relationships with new clients and leading team productivity. An account manager is a sales professional who performs a variety of duties aimed at managing their employer's client relationships, as well as developing new business from existing clients. In most environments, a business development executive actively seeks out new clients.

Front Desk Coordinator Responsibilities:

Account Manager/Front Desk Coordinators sit in prominent places in their buildings or offices so they can quickly and conveniently greet and address incoming customers. They might:

• Answer customer inquiries
• Direct patients to waiting areas or other offices
• Update customer contact information
• Notify departments of arriving customers
• Answer and direct incoming calls
• Respond to customers' questions over the phone
• Receive payments for products or services
• Print receipts and enter financial transactions in cash registers or computer software programs
• Accept job applications from individuals who fill them out in person and send the applications to appropriate departments

Account Managers perform administrative duties when they are not interacting with customers. These duties include:

• Filing paperwork
• Maintaining computer files
• Performing data entry
• Ordering inventory
• Processing financial documents
• Updating appointments
• Sorting incoming and outgoing mail
• Keeping appointment calendars
• Giving messages to staff and management in other parts of the building

You will supervise lower-level front desk staff and coordinate services with other departments. For example, front desk coordinators will notify cleaning crews, graphic designers, graphic installers, and embroiderers when clients have specific requests, and will maintain turnaround times.

How to Apply:

Please apply within, call 306-445-1445, or attach your resume.