Operations & Cleaning Agent

THE ROLE

The Support & Cleaning Agent is responsible for the full preparation, inspection, and operational readiness of the fleet.

This is a hands-on, high-energy, detail-oriented role focused on:

• Cleaning & detailing
• Fleet preparation & equipment setup
• Minor repairs & troubleshooting
• Stock & consumables control
• Depot organization & logistics support

The role sits at the heart of the operation, ensuring vehicles meet Indie Campers' quality standards and are ready for customer check-in.

Given the central role of Back Office in fleet readiness and depot performance, the Support & Cleaning Agent serves as the natural second-in-command to the City Lead in daily operational continuity.

WHAT WILL YOU WORK ON?

• Fleet Preparation & Cleaning: Clean and prepare vehicles, ensuring they meet Indie Campers' standards. Perform post-return inspections and maintain readiness for customer pick-ups.
• Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
• Logistics & Depot Organization: Move campervans between areas, maintain a well-organized depot, and ensure efficient operation.
• Operational Support: Assist with fleet checks, minor repairs, and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
• On-Demand Support: Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries.

WHO ARE WE LOOKING FOR?

• Must have: Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred.
• Must have: Strong work ethic, attention to detail, and hands-on mindset.
• Must have: Ability to lift, move, and clean vehicles and equipment.
• Must have: Comfortable working in fast-paced, physically active environments.
• Must have: Good communication skills and willingness to collaborate with Front & Back Office, and Servicing.
• Must have: A driving license (Class 5) is required.
• Must have: English and Nice have: local language proficiency (if applicable).

PHYSICAL AND OPERATIONAL REQUIREMENTS

• Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
• Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
• Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
• Must have: Comfortable working indoors and outdoors in varying weather conditions.
• Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
• Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

• Competitive compensation and travel benefits.
• Clear progression to RoadTrip Agent or other operational roles.
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.
• CAD 20 + benefits

Are you Ready to Go Indie?