Branch Administrator

Our client, a well-established organization within the elevator and vertical transportation industry, is seeking a professional and detail-oriented Branch Administrator to support its daily office, reporting, and operational activities. This individual will serve as a key point of contact for incoming calls and visitors while providing administrative support across the Sales, Operations, and Finance teams.

Responsibilities

• Create a positive first impression by professionally answering incoming calls and welcoming visitors to the building.
• Direct calls, inquiries, and guests to the appropriate team members.
• Prepare, maintain, and update various Sales, Operations, and Financial reports.
• Review contracts and supporting documentation for completeness and accuracy.
• Identify and escalate discrepancies, missing information, or unclear contract terms to the appropriate team member.
• Work under the direction of a team leader, following instructions and meeting daily deadlines and targets.
• Maintain accurate records and ensure information is entered and filed appropriately.
• Handle confidential and sensitive business information with professionalism and discretion.
• Provide general administrative support to the broader team as required.
• Perform other related duties as assigned.

Qualifications

• Previous experience in an administrative, receptionist, or office support position.
• Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong attention to detail and the ability to identify inconsistencies in documents and reports.
• Highly organized, with the ability to manage multiple priorities and meet deadlines.
• Professional and welcoming approach when interacting with clients, visitors, and colleagues.
• Ability to follow instructions while also exercising sound judgment when escalating concerns.
• Experience in the elevator, construction, service, or property management industry would be considered an asset.