Administrative Assistant (Permanent- Full Time)

Location: Calgary, Alberta
Position Type: Full-Time

Join our dedicated team as an Administrative Assistant, providing high-level support to one or more of our physicians. You'll play a key role in managing schedules, coordinating clinic activities, and contributing to an exceptional patient and staff experience.

This is a non-patient-facing role within a collaborative care team environment, requiring flexibility, cross-coverage, and a passion for healthcare excellence.

Schedule Coordination

• Maintain physician clinic schedules, OR bookings, IVF dates, and appointments

• Prepare weekly physician calendars

• Enter and update appointments in EMR

• Understand patient flow and appointment types

Clinic Preparation

• Prepare medical records for consultations

• Retrieve required documentation and testing

• Ensure completion of patient intake forms

Billing & Documentation

• Manage Alberta Health Care and private billing in eIVF

• Process non-insured and missed appointment charges

• Draft patient and consult letters

General Admin Duties

• Answer and direct calls as needed

• Perform ad hoc administrative tasks as assigned

• Support other departments when required

• High school diploma (required)

• MOA certificate or post-secondary in admin (preferred)

• LPN certificate/ experience (is an asset)

• 2+ years in administrative support (medical setting preferred)

• Experience supporting a physician or healthcare professional

• Familiarity with Connect Care and Alberta Netcare (preferred)

• Excellent time management and attention to detail

• Strong written and verbal communication skills

• EMR proficiency and computer literacy

• Ability to work independently and in team settings

• Professional, adaptable, and empathetic demeanour

• Strong problem-solving and critical thinking abilities

At the Regional Fertility Program, we are committed to creating a workplace where everyone feels valued, respected, and empowered. Diversity and inclusion are at the heart of our organization, and we are proud to be an equal-opportunity employer. If you need reasonable accommodation during the application or interview process, please let us know—we're here to help.

If this opportunity excites you, we'd love to hear from you! Apply today and become part of a team making a meaningful difference in people's lives.

P.S. Thank you to all applicants for your interest in this role. Due to the high volume of applications, we may not be able to respond to each applicant personally, but we deeply appreciate your time and effort. We look forward to connecting with you, either through this search or in future opportunities.