Medical Receptionist

Job Description: Medical Receptionist

Schedule: Monday - Friday

Reporting to the Clinic Manager, the Receptionist is the main point of patient contact when entering the clinic. Your outstanding people skills will set the stage and tone of the clinic by providing exceptional customer service to our patients, physicians, and general public. Responsibilities of the receptionist include, but are not limited to, managing the telephones, greeting and checking in patients, booking appointments and providing administrative support wherever required.

Duties and Responsibilities

• Greet and register all patients upon arrival in a professional and friendly manner
• Answer multi-line phones
• Schedule and manage patient appointments
• Configures EMR appointment scheduler
• Provide patients with support and guidance as needed
• Completes daily EMR tasks as assigned
• Update patient information in the EMR
• Maintain a clean and efficiently ran reception and waiting room space
• Sorts mail and monitors electronic and manual faxes
• Other general administrative duties

Qualifications

• Previous medical reception experience
• Education in medical office assisting or health care aide is considered an asset.
• Criminal Record and Vulnerable Sector check
• Ability to multitask and prioritize tasks
• Excellent communication and problem solving skills
• Experience working with MS office suites
• Familiarity with Med Access EMR software preferred
• Enthusiastic and thrives in a fast paced and changing environment
• Strong attention to detail

We provide competitive compensation, professional development, and a full benefits package:

• Medical/Dental/Vision
• Maternity Leave
• Parental Leave
• Paid Holidays
• Vacation/Paid Sick Leave
• RRSP

Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.