Finishing Business Development Manager

The Finishing Business Development Manager leads growth and strategy for Dick's Lumber & Building Supplies' interior finishing categories. This role drives sales, develops customer and supplier relationships, supports branch teams, and delivers solutions that strengthen Dick's Lumber's market position.

Key Responsibilities

• Lead the vision, strategy, and growth initiatives for finishing product categories.
• Build and maintain strong relationships with customers, suppliers, and internal teams.
• Act as a trusted advisor by providing professional solutions and exceptional customer service.
• Drive sales of existing and new products to achieve business objectives.
• Develop new business opportunities through relationship building and cold calling.
• Support branch teams through product training, coaching, and knowledge sharing.
• Ensure customer needs are met through timely service, follow-up, and issue resolution.
• Address customer concerns and provide effective solutions while maintaining company standards.
• Represent Dick's Lumber & Building Supplies professionally at all times.

Qualifications

• 3+ years of sales and customer service experience within the finishing materials or construction industry.
• 5+ years of supervisory or leadership experience.
• Strong knowledge of construction products, industry trends, and architectural/structural plans.
• Ability to read and interpret blueprints.
• Post-secondary education in Business Administration, Sales, Marketing, or related field is an asset.
• Proven sales, business development, and cold-calling experience.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Excellent organization, problem-solving, and analytical abilities.
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
• Ability to lead collaboratively and influence teams at all levels.
• Knowledge of a second language is an asset.

Requirements

• Valid BC or Alberta Driver's License required.
• Full-time career-focused position with travel requirements.

Working Conditions

• Availability required during store hours (Monday–Friday, 6:30 a.m.–5:00 p.m.), with occasional evenings and weekends as needed.
• Approximately 65% travel is required to support branches and meet with customers/prospects.
• Regular exposure to job sites requires safety equipment, including steel-toe footwear, eye, ear, head protection, and safety vests.
• Exposure to dust, noise, and construction debris.
• Must maintain a professional appearance by wearing Dick's Lumber branded attire or business professional clothing.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan and paid time off. Our program is designed to support employee well-being and provide long-term security.