Patient Care Coordinator

Avant Respiratory - 7 emplois

Fredericton, NB

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Publié il y a 21 jours

Détails de l'emploi :

18,00 $ - 24,00 $ / heure

Temps plein

Gestion

Avantages :

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Patient Care Coordinator – Fredericton, New BrunswickAvant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Fredericton team.
This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.
What You'll Do

Be the first point of contact for patients and team members, answering questions and helping them get the support and care they need
Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
Coordinate appointments, including booking, rescheduling, and follow-ups
Answer and screen incoming calls, determining urgency and routing or scheduling as needed
Support patients through insurance pre-authorizations and claims
Track clinical activity and prepare reports as required
Keep equipment clean and in good working order, arranging maintenance or repairs when needed
Take on other related duties as they come up

What We're Looking For

A positive, supportive attitude
At least 1 year of experience in healthcare or customer/client service
Strong communication skills and a professional, mature demeanor
Excellent organizational skills and the ability to multitask
Comfort learning new systems and processes
Experience with an EMR system is an asset
Experience in healthcare or sleep therapy is an asset, but not required – we provide training
Bilingual French/English is an asset

Job Details

Schedule: Monday to Friday, 8:30 AM-4:30 PM
Job Type: Full-time
Pay: $18-$24/hour, based on experience

What We Offer

Extended Health, Dental & Vision Care
Disability & Life Insurance
Paid Vacation + Sick Time
RRSP Matching
Excellent work/life balance

If this sounds like the right next step for you, we'd love to hear from you.

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Foire aux questions

Where is this Patient Care Coordinator role located and what is the job type?

This is a full-time position based in Fredericton, NB, Monday to Friday, 8:30 AM–4:30 PM.

What is the expected hourly pay for this position?

The pay range is $18.00–$24.00 per hour, based on experience.

What are the main duties of the Patient Care Coordinator role?

You’ll be the first point of contact, collect patient histories and insurance info, coordinate appointments, screen calls, support insurance pre-authorizations and claims, track clinical activity, and keep equipment in good order.

What qualifications or experience are required or preferred for this role?

Requirements include at least 1 year of healthcare or customer service experience, strong communication and organizational skills, and comfort learning new systems; EMR experience and bilingual French/English are assets.

What benefits does Avant Respiratory offer for this position?

The role includes extended health, dental & vision care, disability & life insurance, paid vacation and sick time, RRSP matching, and an excellent work/life balance.

Is there training provided if I don’t have experience in sleep therapy?

Yes, experience in healthcare or sleep therapy is an asset but not required, as training is provided.

What kind of environment or qualities is Avant Respiratory looking for in a candidate?

They’re seeking a positive, supportive, organized individual who enjoys helping patients, manages multiple tasks, and can adapt to learning new systems.