Field Service Technician

Prairie Machine

Saskatoon, SK

Publié il y a 4 jours

Détails de l'emploi :

Temps plein

Niveau d`entrée

Job ProfileThe Field Service Technician performs mechanical and electrical service work on full range of Prairie Machine and Rokion Mining Equipment. They will travel on-site to troubleshoot and perform field repairs, as necessary. When there is no Field Work, they will carry out repair tasks in the Service Department. The Service Technician will be able to interpret Engineering advice and use this to practically solve any Electrical or Mechanical Issues to the customers satisfaction.Primary Responsibilities

Understand the detailed mechanical and electrical workings of all Prairie Machine products
Assess malfunctioning mechanical/electrical modules and determine the cause of the failure
Perform quality repairs with a keen attention to detail
Accurately communicate with the customer and our own engineers to ensure information is shared with all parties
Provide input/feedback to the Prairie Machine design team as it pertains to the serviceability and longevity of products
Assist production staff as required
Produce timely and detailed service reports
Up to 70% of travel may be required

General Expectations

Follow prescribed safety standards, rules, and regulations
Participate in safety culture, lead by example
Identify non-conformities and participate in their resolution
Maintain a well-organized and clean workspace as per Prairie Machine vision
Maintain all equipment and tools per recommended procedures
Maintain a healthy work environment

Qualifications

Completion of Grade 12 or GED; automotive or electrical trade is preferred
1-2 years of field service experience
Ability to troubleshoot, test, repair and service technical equipment
Experience with MS Office, basic programming knowledge
Valid Class 5 driver's licence

#Engineering carrières

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Foire aux questions

Where is this Field Service Technician role located and what type of work location can I expect?

This position is based in Saskatoon, SK and involves on-site travel to troubleshoot and repair equipment, with up to 70% travel possible.

What does a typical Field Service Technician do at Prairie Machine?

The role performs mechanical and electrical service on Prairie Machine and Rokion mining equipment, travels to sites for field repairs, communicates with customers and engineers, and produces timely service reports.

What qualifications are required for this Field Service Technician position?

Required qualifications include completion of Grade 12 or GED, 1–2 years of field service experience, ability to troubleshoot and repair technical equipment, experience with MS Office and basic programming, and a valid Class 5 driver's license.

What kind of travel is involved in this job?

Up to 70% of travel may be required, traveling to customer sites to troubleshoot and perform field repairs.

What are the responsibilities related to safety and environment in this role?

Follow prescribed safety standards and participate in safety culture, identify non-conformities, and maintain a healthy, organized, and clean workspace per Prairie Machine vision.

Will I interact with customers and engineers in this role?

Yes, the role requires accurately communicating with the customer and our engineers to share information with all parties.

Is this role more field-based or office-based, and what about reporting?

The Field Service Technician performs field work but may also carry out repair tasks in the Service Department, and is responsible for producing timely and detailed service reports.