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RQ00727 - Business Analyst - Intermediate

Maarut - 24 emplois

East York, ON

Détails de l'emploi :

Temps plein
Niveau d`entrée

Qualifications and Experience:

  • Experience gathering and documenting business requirements for ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
  • Strong understanding of attestation, certification, compliance, audit, risk management, and governance processes.
  • Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements.
  • Proficiency in creating user stories, process maps, business requirements documents (BRDs), and functional specifications.
  • Experience supporting UAT, data validation, and requirements traceability.
  • Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
  • Strong stakeholder management, facilitation, analytical, and communication skills.

Technical Capabilities:

  • Requirements Analysis and Documentation
  • Business requirements gathering
  • Acceptance criteria
  • Use cases
  • User story creation
  • Requirements traceability

Process Modeling

  • Workflow design
  • Process mapping
  • Gap analysis

Data Analysis

  • Data mapping & validation
  • Reporting & dashboard.

System Analysis

  • Application dependencies
  • Integration analysis
  • Interface requirements

Testing and Quality Assurance

  • Test scenario creation
  • UAT facilitation
  • Defect analysis
  • Requirement validation

Compliance Awareness

  • Access controls
  • Data privacy
  • Security requirements
  • Audit controls

Requirements

Deliverables

  • Develop Business Requirements Documentation (BRD), Functional Requirements Documentation (FRD).
  • Prepare Business Process Mapping.
  • User stories.
  • Create & Execution of Test Scenarios.
  • Data Mapping.
  • Stakeholder Analysis.
  • UAT Support.
  • Analyze results and creating reports for Management as needed.

Must Haves:

  • Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
  • Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
  • Experience supporting UAT, data validation, and requirements traceability.
  • Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
  • Strong stakeholder management, facilitation, analytical, and communication skills.

Foire aux questions