Maarut - 24 emplois
East York, ON
Fermé
Détails de l'emploi :
Qualifications and Experience:
- Experience gathering and documenting business requirements for ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
- Strong understanding of attestation, certification, compliance, audit, risk management, and governance processes.
- Experience defining KPIs, scorecards, compliance metrics, and executive reporting requirements.
- Proficiency in creating user stories, process maps, business requirements documents (BRDs), and functional specifications.
- Experience supporting UAT, data validation, and requirements traceability.
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
- Strong stakeholder management, facilitation, analytical, and communication skills.
Technical Capabilities:
- Requirements Analysis and Documentation
- Business requirements gathering
- Acceptance criteria
- Use cases
- User story creation
- Requirements traceability
Process Modeling
- Workflow design
- Process mapping
- Gap analysis
Data Analysis
- Data mapping & validation
- Reporting & dashboard.
System Analysis
- Application dependencies
- Integration analysis
- Interface requirements
Testing and Quality Assurance
- Test scenario creation
- UAT facilitation
- Defect analysis
- Requirement validation
Compliance Awareness
- Access controls
- Data privacy
- Security requirements
- Audit controls
Requirements
Deliverables
- Develop Business Requirements Documentation (BRD), Functional Requirements Documentation (FRD).
- Prepare Business Process Mapping.
- User stories.
- Create & Execution of Test Scenarios.
- Data Mapping.
- Stakeholder Analysis.
- UAT Support.
- Analyze results and creating reports for Management as needed.
Must Haves:
- Experience gathering and documenting business requirements, creating user stories for process maps, ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules.
- Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes.
- Experience supporting UAT, data validation, and requirements traceability.
- Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities.
- Strong stakeholder management, facilitation, analytical, and communication skills.