Titre du poste ou emplacement

Customer Service Representative (Full Time) - Pockit Self Storage North Winnipeg

Pockit Self Storage

Winnipeg, MB

Posté hier

Détails de l'emploi :

Temps plein
Niveau d`entrée

Thursday-Monday, 9:00 AM – 5:00 PM (No Evenings!)

About the Role

Pockit Self Storage is one of Manitoba's leading self-storage providers, and we're looking for a motivated, sales-minded team member to join us. This is a hands-on role where you'll drive occupancy, help customers find the right storage solution, and keep our facilities running at their best — all in a largely independent work environment with real room to grow.

What You'll Do

  • Manage rentals and occupancy by presenting available units, pricing, and promotions to prospective customers.
  • Follow up with leads consistently to explore every opportunity to convert inquiries into rentals.
  • Prepare and manage rental agreements and contracts.
  • Process rental payments.
  • Participate in vendor management and Accounts Payable processes.
  • Monitor and follow up on delinquent accounts to minimize outstanding balances.
  • Maintaining units and general curb appeal.
  • Conduct daily site inspections to ensure cleanliness, safety, and security standards are met.
  • Perform opening and closing procedures and maintain the facility to Company standards.

Who We're Looking For

  • Outgoing, self-motivated, and comfortable working independently
  • Sales-oriented with strong communication and customer-facing skills
  • Able to multitask and manage time effectively.
  • Strong computer proficiency.
  • Bonus if you have experience in: retail, rentals, sales, hotel/property management, or a keyholder/supervisory role — but not required!

What We Offer

  • Competitive wages
  • Paid training and paid vacation/holidays
  • Employee benefits program (following 3-month probationary period)
  • No evenings — work-life balance you can count on
  • Independent work environment with a supportive team

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