Parking Attendant - Halifax

Indigo is a world leader in parking management and urban mobility solutions. For more than fifty years, Indigo has been transforming its customers' parking experience by multiplying innovations and providing personalized solutions. Active in eleven countries, Indigo is now one of the major players in the parking industry.

We are currently seeking motivated, reliable, and outgoing team players to join our Atlantic Canada team as a Part-time Parking Attendant, based at one of our locations in the Lower Sackville area. The qualified candidate must have a reliable transportation for the early morning shifts.

Why work at Indigo Park Canada?

• Flexible schedule – work your one-hour shift three days per week at a time that works for you
• Independent work environment
• Opportunity for career growth
• Be part of a trusted organization focused on service excellence

JOB DESCRIPTION:

OPERATIONS:

• Greeting and welcoming guests to the property

• Monitor and control access at the parking lot entrance by checking IDs and allowing authorized vehicles to enter.

• Ensure all signs are posted and in good condition

• Enforce parking rules and regulations consistently, including issuing warnings or tickets for violations.

• Provide courteous assistance and directions to customers/parkers when needed.

• Maintain accurate records of incidents, violations, and daily activity logs.

• Report safety concerns, equipment issues, or suspicious activity to management promptly.

• Follow all safety procedures while on duty.

• Cleaning the work area, signs and parking area as needed, including key sanitization and litter pick up

• Answering any questions that guests may have (providing directions, etc.)

• Maintain a professional and courteous interaction with all customers

• Responsible for adhering to all company policies and procedures

CUSTOMER RELATIONSHIP:

• Build positive relationships with customers

• Note the nature of complaints received by customers, and actively help develop and suggest solutions

• Communicate verbally with customers and clients in English

REQUIREMENTS:

• High school diploma or equivalent

• High level of interpersonal skills, including poise and diplomacy

• Previous customer service experience

• Excellent interpersonal and customer service skills

• Ability to make decisions under pressure, demonstrate resourcefulness, and handle various situations effectively.

• Good communication skills, both verbally and written

• Strong work ethic and commitment to customer service

• Ability to work with a team

• Position is primarily outdoors in all weather conditions (free uniform provided).

• Requires standing and walking for extended periods throughout the shift.

• May involve occasional physical activity related to traffic control and equipment handling.

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Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services in the country, with over 1,000 locations nationwide. The company's activities span the entire mobility and parking value chain, including on-street parking services, a comprehensive digital offering, parking enforcement and public space management, as well as soft mobility and last-mile logistics solutions that optimize the use of available urban space to better serve cities and their citizens.

Indigo's workforce reflects a diverse range of ages, profiles, and roles. We promote inclusion through an equal opportunity policy and are committed to preventing all forms of discrimination in recruitment and workplace relationships. Applications from all qualified individuals are encouraged. In accordance with the Human Rights Code, accommodations are available upon request during the recruitment and selection process.