Coordinator, Investor Experience

Job Description

Calgary Economic Development (CED) is an opportunity-maker, helping to spark and fuel Calgary's growth. Our mandate is to position Calgary for long term economic success, through the expansion, retention and attraction of companies, capital and talent. We offer a wealth of information to help everyone succeed and we tirelessly promote Calgary, in Canada and around the world. We are passionate about our role in shaping and sharing Calgary's story - a place of blue sky thinking and unexpected opportunities.

Job Summary

The Coordinator, Investor Experience supports the Investor Experience Team in all activities and activations which support local and international companies in their expansion or relocation efforts.

Key Responsibilities

• Monthly input and tracking of activity within our CRM system.
• Attendance at team and client meetings, preparation of meeting/call notes and follow-up actions as noted.
• Track our client's commercial investment metrics to support the teams monthly reporting.
• Research pockets of commercial real estate and land to assist the team.
• Maintain internal Talent Grid to track local company participation and support internal monthly reporting.
• Maintain the monday.com team Boards and support the team's management procedures.
• Maintain an internal Company contact Listing
• Maintain internal event Activation Calendars, including tracking impacts to budget.
• Support the team with planning, organizing and executing events and in-bound hosting tours, including outreach to the community and others to build robust agendas.
• General team administrative assistance.
• Support the team in researching activations in line with our mandate and budget.
• Prepare quarterly communication offering engagement opportunities to our company database.
• Coordinate purchase orders, invoicing and payments submissions on behalf of the Investor Experience team in conjunction with the Finance Department.
• Support local companies in attending our activations including interactions with event organizers, registration, payment processing etc.
• Engage with various levels of in-demand talent locally, nationally and internationally.
• Initiate post event and client follow-up; company surveys, overall impression and advice to Director and the team regarding future activations.
• Assist in tasks driven by the team's participation on numerous committees.

Let's Talk About You

You're a highly organized and proactive professional who enjoys coordinating projects, managing multiple priorities, and delivering exceptional service. You thrive in a fast-paced environment, have strong attention to detail, and are comfortable working with a variety of stakeholders—from local businesses and community partners to investors and talent of all seniority levels.

You bring excellent communication and administrative skills, a knack for keeping information organized and up to date, and a collaborative approach to problem-solving. Whether you're supporting events, conducting research, tracking data, or coordinating follow-up activities, you're motivated by making an impact and contributing to Calgary's growth and economic success.

Education

Bachelor's degree in, Economics, Commerce, or Business Administration.

Experience

Minimum of 1 year of progressively responsible experience in a related area during which professional capability has been clearly demonstrated such as workforce, general client services, or operations.

Experience working within a professional organization and establishing key relationships with executives at large corporations, organizations, or associations.

Key Competencies

• Client Service/Customer Service Orientation - Builds effective relationships with clients; provides exceptional customer service in providing information.
• Work Process - Well organized with demonstrated ability to multitask. Ability to work in a fast-paced environment.
• Adaptability – Can re-prioritize work to deliver on priority items and establish workload priorities based upon immediate action, work objectives and schedules.
• Decision making - Able to use discretion and independent judgement in performing work.
  
• Initiative – ability to identify opportunities, take ownership, and act proactively to deliver meaningful results.
  

• Proven ability to identify opportunities and deliver timely results in a changing environment
• Ability to analyze information and make conclusions/recommendations
• Sound judgment and ability in handling matters of a confidential and/or sensitive nature
• Keen interest in commercial real estate and talent attraction and retention work
• Excellent written and oral communication skills.
  
• Exceptional computer skills including MS Word, Excel and PowerPoint as well as CRM systems
  
• Strong organizational skills
  
• Time management/scheduling systems
  
• Polished interpersonal skills, specifically in providing customer service.
  
• Detail oriented with the ability to identify, review and manage information accurately while maintaining a high standard of quality.
• Project Management skills and experience.

What's In It For You?

CED offers more than a competitive base salary to our employees. We have a comprehensive benefit plan that includes 100% employer paid benefit premiums, RRSP's, a health care spending account, and a generous vacation and flex time policy. We are committed to our employee's mental health and offer resilience training with Headversity, free counselling with an EAP program, in addition to paramedical coverage through our medical benefits plan.

CED encourages and supports life-long learning and professional development. Employees are encouraged to access up to $2500 per year of funded professional development training opportunities. If you are looking for purpose driven work and are interested in joining us on our mission to diversify Calgary's economy, we invite you to apply.

EDI Commitment Statement:

Calgary Economic Development celebrates diversity and is committed to advancing Equity, Diversity and Inclusion (EDI). Through EDI, we create a path to success for all our employees, where they have equal opportunity for advancement, have the voice to contribute to our collective growth and development and work in an inclusive environment.

We strongly believe in accessibility in the work we do and welcome requests to make the hiring process as accessible as possible. Accommodations are available for candidates on request during

all aspects of the selection process. Please advise at any point and we will do our best to work with you to meet your needs.

Calgary Economic Development adheres to the Alberta Human Rights Code. We encourage applications from Indigenous peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Please be aware that Calgary Economic Development is committed to having a safe work environment.

To Apply:

Interested candidates should submit their cover letter and resume in confidence to:

calgaryeconomic.bamboohr.com/careers by 3:00pm, July 17, 2026.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.