Rental Coordinator

Join a growing, forward-thinking team that has been a trusted name in the transportation industry for over 60 years. With a strong reputation for integrity and customer service excellence, our team is committed to providing innovative solutions in vehicle leasing and rentals. We are a dynamic organization offering a suite of products including new and used vehicle leasing, open and closed-end leasing options, and more.

We are currently seeking a Rental Coordinator to join our team. This role is ideal for a motivated and passionate self-starter with a strong entrepreneurial drive. You will be responsible for the sales and operational requirements of the rental department, maintaining a commercial rental fleet, prospecting new commercial accounts, and supporting existing client relationships to secure long-term rental reservations. While industry experience is an asset, it is not required.

What makes you a great fit?

You can:

• Independently oversee day-to-day rental reservations and customer communication (inbound and outbound), ensuring fleet utilization is optimized.
• Build and maintain strong client relationships to drive repeat and future business.
• Manage communications between commercial customers and their insurance providers to ensure appropriate vehicle coverage.
• Follow company policies and procedures related to credit, contracts, and billing.

What you'll be doing:

• Execute on daily and weekly prospecting targets, including cold calling.
• Identify key prospecting territories and participate in live prospecting activities.
• Assist in prospect meetings and support new business development initiatives.
• Contribute to the development of rental pricing strategies.
• Maintain accurate and timely billing for rental charges.
• Complete check-in and check-out procedures for daily rentals.
• Coordinate with service staff to schedule fleet maintenance.
• Monitor vehicle cleanliness, complete light clean-ups, and ensure vehicles are fueled and ready for customers.
• Inspect and communicate damages, complete daily vehicle inventories, and ensure all required insurances are in place.
• Provide exceptional customer service by clearly communicating policies, including toll road procedures and maintenance updates for long-term rentals.
• Collaborate openly with all departments to deliver the best possible customer experience.
• Uphold professional standards in all interactions, ensuring courtesy, compliance, and brand integrity.

Why join our team?

• Comprehensive training from Day One.
• Competitive compensation structure
• Paid Vacation and PTO days
• Positive and supportive work environment.
• Excellent Health and Dental Benefits program.
• Opportunities for growth and development, supported by an annual career advancement process.
• Commitment to diversity, inclusion, and accommodations throughout the recruitment process.

Equity, Accessibility & Hiring Process

At Somerville Auto Group, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone's contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Somerville Auto Group is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

We may use Artificial Intelligence (AI) tools to assist in drafting job descriptions based on company standards and role requirements. These tools are not used to assess, screen, or make hiring decisions about candidates. We also use an Applicant Tracking System (ATS) to screen applications against the minimum qualifications for this role. Applications that meet these requirements are then reviewed

manually by our recruitment team.

We encourage applications from all qualified individuals. While we thank all applicants for their interest, only those selected for further consideration will be contacted.