Paul's Paintin' Place
BC V0N 3A0, BC
Fermé
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Détails de l'emploi :
Temps plein
Expérimenté
The Window Coverings Customer Service / Sales role involves providing exceptional customer assistance and supporting sales activities to enhance client satisfaction. This position requires managing order processing, client communications, appointment scheduling, and follow-up calls while working independently and reporting directly to the store manager. The role emphasizes a balanced sales approach utilizing CRM software and paper-based documentation tools.
Responsibilities
- Assist customers with product inquiries and selections
- Support sales activities and promote window covering products
- Process orders accurately and efficiently
- Communicate effectively with clients to provide updates and information
- Schedule appointments for consultations and installations
- Conduct follow-up calls to ensure customer satisfaction and repeat business
Preferred Qualifications
- 2+ years of experience in customer service
- High school diploma or equivalent
- Strong skills in customer service, communication, and problem solving
- Effective time management abilities
- Familiarity with CRM software
- Active listening skills to understand and address customer needs
Foire aux questions
You will assist customers with product inquiries and selections, support sales activities, process orders, communicate with clients, schedule appointments, and conduct follow-up calls to ensure satisfaction.
Preferred qualifications include 2+ years of customer service experience, a high school diploma or equivalent, strong communication and problem-solving skills, effective time management, familiarity with CRM software, and active listening.
This is a full-time position based in Sechelt, BC (V0N 3A0).
Daily activities include managing order processing, client communications, appointment scheduling for consultations and installations, and follow-up calls for customer satisfaction.
Yes, the role involves utilizing CRM software along with paper-based documentation tools to support sales and customer service activities.
The company is Paul’s Paintin’ Place, a retail/commercial paint store with an interior design/window covering department operating in Sechelt since 1999.
