Experienced Bilingual French Banking Customer Service- Hybrid

ABL Careers - 38 emplois

Toronto, ON

Fermé

Les candidatures ne sont plus acceptées pour ce poste.

Détails de l'emploi :

20,00 $ / heure

Temps plein

Expérimenté

Avantages :

Assurance dentaire

Modalités de travail flexibles

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Full-time Bilingual French Collections Role Available!

Details:

Permanent role with medical and dental benefits.
Remote work (may change to hybrid for those living in Ontario).
In-office days as required in North York.

Il s'agit d'une opportunité à temps plein qui est entièrement à distance (Peut passer à l'hybride).

Requirements:

Experience in Collections or Banking is required.
$20/hr.
Must live in the GTA and be able to work in-office as required.

Job Description:

Our Financial Customer Service Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency.

We have a permanent full-time opportunity in North York. The schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of:

Monday to Friday: 7:00am to 11:00pm EST
Saturdays: 8:00am to 6:00pm EST
Sunday: 1:00pm to 8:00pm EST

Requirements/Exigences:

Must speak French / Doit parler français.
Must have collections or banking experience.
Quiet workspace at home with high-speed internet / Espace de travail calme à la maison avec Internet à haute vitesse.

How to Apply:

APPLY NOW! Please respond to this posting with a copy of your resume. After submitting your resume, you will receive a reach-out from our virtual recruiter. This reach-out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.

Additional Information:

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/.

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Foire aux questions

What language skills are required for this bilingual banking customer service role?

The role requires speaking French and having experience in collections or banking.

Is this position remote or on-site, and is hybrid work possible?

The role is remote (may change to hybrid for those living in Ontario) with in-office days as required in North York.

What is the salary for this full-time French collections role?

The salary is $20.00 per hour.

Where is this job located and who can apply?

This position is based in Toronto, ON, and applicants must live in the GTA and be able to work in the office as required.

What are the working hours and schedule for this role?

The schedule is five days a week with a rotational shift between Monday to Friday 7:00am–11:00pm EST, Saturday 8:00am–6:00pm EST, and Sunday 1:00pm–8:00pm EST.

What kind of responsibilities does the Financial Customer Service Collections role include?

The team handles inbound and outbound customer interactions with a focus on exceptional service, sensitivity, and urgency.

What are the application steps for this role?

Submit a resume; you will receive a reach-out from a virtual recruiter and must complete an important questionnaire; AI tools may be used in pre-screening.