Jewellery Sales Associate

Harmony Jewellers

Grimsby, ON

Fermé

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Détails de l'emploi :

Temps plein

Expérimenté

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Since 1975, Harmony Jewellers has provided a stunning selection of quality diamonds, estate jewellery, fine watches, custom-made jewellery design, and an outstanding appraisal service. We provide outstanding service to our customers, who return time after time to purchase exquisite pieces!

You will learn all aspects of our digital technology adoptions. View our website at https://harmonyjewellers.ca or better yet, come visit our luxury store on Main Street, Grimsby, ON.

If you want to learn about gemstones, the jewellery industry, jewellery sales, and the latest advances in technological programs, along with a desire to help us grow our business, then come and join our outstanding team! We will provide you with in-depth training, and you will enjoy a great learning experience.

Reporting to the Sales Team Lead, you will provide a superior customer service experience that emphasizes strong product knowledge and is delivered in a friendly, outgoing, and helpful manner.

The duties and responsibilities include, but are not limited to:

Meeting with customers to determine their jewellery needs.
Providing a selection of products for customers to choose from.
Delivering sound product knowledge to support customers in their purchase choice.
Following up as necessary with post-purchases and inquiries.
Using our various technological programs that are currently in place.
Handling cash duties, including receiving payment and ensuring accuracy in cash receipts.
Promoting store sales.
Working with the team to ensure efficiency in service delivery to customers.

Qualifications needed:

Previous customer service experience, preferably in a retail setting.
A demonstrated record of a positive work ethic.
A strong desire to learn.
Ability to learn products in a reasonable time.
Ability to learn our various technologies, such as Point of Sales System, EDGE (inventory), and BaseCamp (communications software).
Willingness to work some Saturdays.

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Foire aux questions

What type of job is Harmony Jewellers offering in Grimsby, ON?

This is a full-time position at Harmony Jewellers in Grimsby, ON, reporting to the Sales Team Lead and focusing on delivering superior customer service with product knowledge.

What will I learn in this jewellery sales role at Harmony Jewellers?

You will learn all aspects of our digital technology adoptions, gain in-depth knowledge about gemstones and jewellery, and receive training to support customers and grow the business.

What duties are involved in the Jewellery Sales Associate role?

Duties include meeting customers to determine needs, presenting product selections, delivering product knowledge, following up on purchases, using technological programs, handling cash duties, promoting store sales, and helping the team deliver efficient service.

What qualifications does Harmony Jewellers look for in applicants?

They prefer previous customer service experience, a positive work ethic, a strong desire to learn, ability to learn products quickly, ability to learn technologies like POS, EDGE, and BaseCamp, and willingness to work some Saturdays.

Where is Harmony Jewellers located and can I visit the store?

The store is located on Main Street in Grimsby, ON, and you’re encouraged to visit the luxury store to learn more about the role and the business.

Will there be training provided for this role?

Yes, Harmony Jewellers provides in-depth training and a great learning experience to help you understand jewellery, industry concepts, and the company’s technology programs.