Personal Support Worker (PSW)

About Averra Care

Averra Care is a growing home health care and staffing provider dedicated to delivering compassionate, reliable, and high-quality care to seniors in long-term care homes, retirement residences, and private homes.

Our mission is simple:
Help seniors live safely, comfortably, and with dignity — wherever they call home.

We value our caregivers and provide a supportive environment focused on consistency, respect, and professional growth.

Position Summary

As a Personal Support Worker (PSW) at Averra Care, you will play a critical role in supporting clients with their daily living needs, enhancing their quality of life, and promoting independence.

You will work in a variety of settings including:

• Long-Term Care (LTC) Homes
• Retirement Homes
• Private In-Home Care

Key Responsibilities

Personal Care

• Assist clients with activities of daily living (ADLs):
• • Bathing, grooming, dressing
  • Toileting and incontinence care
  • Oral hygiene
• Support mobility and safe transfers (Hoyer, pivot transfers)

Companionship & Emotional Support

• Provide meaningful companionship and conversation
• Engage clients in cognitive and recreational activities
• Support dementia care and behavior management

Home Support

• Light housekeeping (laundry, dishes, tidying)
• Meal preparation and feeding assistance
• Ensure a safe and clean living environment

Health & Safety

• Monitor and report changes in client condition
• Follow care plans and documentation protocols
• Adhere to infection prevention and control (IPAC) standards

Documentation & Communication

• Complete accurate shift notes and reports
• Communicate effectively with families and supervisors
• Participate in care planning when required

Qualifications & Requirements

Required

• PSW Certificate (Ontario-recognized program)
• Valid CPR & First Aid Certification
• Up-to-date immunizations (including TB test)
• Vulnerable Sector Check (VSC)
• Ability to travel within London and surrounding areas

Preferred

• Experience in LTC or home care settings
• Dementia care experience
• Knowledge of lifts and transfer equipment
• Strong communication and interpersonal skills

Core Competencies

• Compassion and empathy
• Reliability and professionalism
• Strong time management
• Ability to work independently and as part of a team
• Respect for client dignity and privacy

Why Join Averra Care?

What We Offer

• Competitive hourly pay
• Flexible scheduling (choose your shifts)
• Opportunities for full-time hours
• Supportive management team
• Ongoing training and development
• Opportunities to grow with a rapidly expanding company

Bonus Opportunities

• Referral bonuses for bringing in new caregivers
• Performance incentives based on attendance and client satisfaction
• Priority scheduling for high-performing PSWs

Work Environment

• Fast-paced, rewarding care environment
• One-on-one client relationships
• Variety of assignments across LTC and home care
• Focus on consistency of care and client satisfaction