Titre du poste ou emplacement

Customer Service Representative

Sales Rise Agency - 4 emplois

Mississauga, ON

Détails de l'emploi :

Temps plein
Niveau d`entrée

The Customer Service Representative plays an essential role as an individual contributor within a dedicated customer service team. This position involves managing customer inquiries through multiple communication channels, utilizing a balance of standardized scripts and adaptive responses to ensure excellent service. The role may require frequent travel for training and events, emphasizing collaboration and professional growth.

Responsibilities

  • Provide customer support via mixed communication channels
  • Process customer orders accurately and efficiently
  • Maintain up-to-date product knowledge to assist customers effectively
  • Collaborate with team members to resolve customer issues
  • Prepare and submit regular reports on service activities
  • Adapt responses flexibly while following standardized scripts
  • Escalate complex inquiries to specialized teams as needed

Preferred Qualifications

  • Entry-level experience in customer service
  • High school diploma or equivalent
  • Strong communication and active listening skills
  • Effective problem solving and conflict resolution abilities
  • Excellent time management and multitasking skills
  • Proficient in data entry and handling multiple tasks simultaneously
Company DescriptionWe are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.
We move fast. We grow fast. And we always bring people with us.
If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.Company DescriptionWe are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.We move fast. We grow fast. And we always bring people with us.If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.
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