Parts Advisor

Parts Advisor

Location: Carleton Place, ON Job Type: Full-Time, Permanent Compensation: Base salary of $37,500–$44,000 annually, plus performance incentives and bonus opportunities

Earning Potential

In addition to a competitive base salary, Parts Advisors are eligible for performance-based incentives. Successful candidates have the opportunity to earn up to an additional $14,400 annually, resulting in a potential total compensation of up to $58,400 per year.

Hours: 40 hours per week

Schedule

· Monday to Friday

· Day shift

· 8-hour shifts

· No weekends

Benefits

· Dental care

· Extended health care

· Life insurance

· Employee discounts on products and services

· Ongoing training and professional development opportunities

Position Overview

Carleton Place Ford is seeking a motivated and customer-focused Parts Advisor to join our team. This is an excellent opportunity for an individual looking to build a long-term career within the automotive industry while contributing to the success of a growing dealership.

As a Parts Advisor, you will play a key role in supporting our Service Department, retail customers, and wholesale accounts by ensuring the accurate identification, ordering, and distribution of automotive parts. The ideal candidate is organized, adaptable, service-oriented, and committed to delivering an exceptional customer experience.

Key Responsibilities

· Assist customers, technicians, and wholesale clients in identifying and purchasing the correct parts for their vehicles.

· Process retail and wholesale parts orders accurately and efficiently.

· Prepare and distribute parts for service technicians in a timely manner.

· Receive, stock, and maintain inventory while ensuring accuracy and organization within the Parts Department.

· Deliver parts to customers and business partners as required.

· Respond to customer inquiries and resolve concerns in a professional and timely manner.

· Maintain a high level of customer satisfaction through exceptional service and product knowledge.

· Support various departmental functions as needed to ensure efficient daily operations.

Qualifications

· Strong communication and interpersonal skills.

· Computer proficiency and the ability to learn dealership management systems.

· Excellent organizational skills and attention to detail.

· Positive attitude, strong work ethic, and willingness to learn.

· Ability to work effectively in a fast-paced team environment.

· Valid Ontario Class G Driver's Licence with a clean driver's abstract.

What We Offer

· Competitive base salary with performance incentives and bonus opportunities.

· Opportunity to earn up to an additional $14,400 annually through performance-based incentives.

· Comprehensive benefits package, including dental, extended health, and life insurance coverage.

· Ongoing training, coaching, and management support.

· Opportunities for career advancement within Carleton Place Ford and the Heighton Auto Group.

· Employee discounts on dealership products and services.

· A supportive, team-oriented workplace culture that values growth, development, and success.

If you are passionate about customer service, enjoy working in a fast-paced environment, and are looking for an opportunity to grow your career with a respected automotive organization, we encourage you to apply.

Work Location: In person

Equal Opportunity Employer

Carleton Place Ford and Heighton Auto Group are committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from qualified candidates of all backgrounds and are dedicated to providing accessible employment practices in accordance with applicable legislation.

Accommodation is available upon request throughout all stages of the recruitment process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Heighton Auto Group does not use artificial intelligence in its hiring process.