Operations Supervisor Oakville

JOB DESCRIPTION

Position Title: Operations Supervisor

Location: 1 – The Canadian Road, Oakville, ON L6H 1A7

Shift: Monday through Friday 6:30AM to 2:30PM, weekends, holidays, potential for daily overtime and additional time as needed

Status: Full time Permanent

Type: Existing Vacancy

Start Date: August 17, 2026

Pay Rate: $32.00 per hour

Benefits: Health, Dental, Life, AD&D and Disability Insurance, Registered Pension Plan, Employee Family and Assistance Program

AWC Operations Canada, ULC (AWCC) performs many logistics functions. Some of these are real time yard management, real time data transfers, real time vehicle direct locating, dealer delivery, import / export preparations, rail car preparation and switching, rail car loading and unloading, and extensive assembly plant operations.

Summary of Position:

The Operations Supervisor is responsible for supervising hourly production employees in a safe, productive, and efficient manner, following the collective bargaining agreement, and all applicable provincial legislation.

This document is designed to provide a general overview of the requirements of the position and does not entail a comprehensive list of all activities, duties, or responsibilities that will be required for this position. In addition, these activities, duties, or responsibilities may change and will be periodically updated.

Essential Functions, Duties, and Tasks:

Supervisory

• Backup to the Terminal Manager
• Organize the daily work schedules
• Direct the day-to-day activities of the operation
• Ensure associates have the support, tools, and supplies needed to perform their job tasks
• Conduct audits and inspections e.g., safety, quality
• Investigate all incidents, workplace injury/illness and accidents, gather details, and report through the company's database. Take appropriate corrective action as necessary
• Oversee special vehicle moves, diversions, repairs and maintain ongoing communication with plant
• Organize large campaigns for plant returns, special yard moves, record the same and complete all necessary paperwork
• Monitor associate performance, provide coaching, record coaching, and initiate corrective action when appropriate

Dispatch

• Perform a daily inventory count of vehicles in the yard
• Prepare worksheets for current shift and agenda for railways
• Order rail equipment in conjunction with the number of loads to be shipped
• Input the information from the travelers into the computer system
• Verify the accuracy and completeness of the vehicle information
• Prepare railcar numbers, counts and overflow counts
• Place railcar seals at splits of loaded railcars and record and enter seal data
• Inspect and sign off on damages reported by carriers
• Make up truck loads from truck carriers and ship once moved
• Coordinate the yard crew for loading and unloading of vehicles from the railcars, car and truck haulers; verify that the loads are correct
• Confirm the truck loads from the main security gate are correctly dispatched
• Check to see that aged vehicles are identified and pulled forward to be included in the loads; keep a record of the old dates
• Track down any lost vehicles and investigate mis-shipped units; interface with outside parties in resolving these situations when they arise in a timely manner
• Release truck loads when they leave the compound by entering the appropriate information into the computer system
• Work with railways to pull and spot railcars
• Work with customer on holds and repairs
• Prepare daily on-hand and shipped counts, morning and closing reports
• Respond to telephone, e-mail and in-person inquiries from internal and external contacts

Other Duties/Requirements

• Promote a positive workplace culture, the facilities open door policy, and the company's value statement "We treat others how they want to be treated"
• Maintain a safe, clean, and organized working environment; notify Terminal Manager of any unresolved workplace hazards or unsafe condition
• Other duties as assigned

Knowledge, Skill and Abilities Required:

• Exhibit behaviour and conduct that fosters a positive work atmosphere
• Strong interpersonal skills; able to deal with people tactfully, diplomatically, calmly and professionally
• Able to effectively communicate both verbally and in writing
• Strong problem identification and problem resolution skills
• Effective attention to detail and a high degree of accuracy
• Effective time management and organizational skills; ability to work to deadlines
• Ability to effectively react to change and work in a variety of situations
• Ability to adhere to quality standards and safe work practices

Education, Experience, and Minimum Requirements:

• Minimum 2 years of vocational/college education in relevant area of study
• Minimum 2 years supervisory experience
• Intermediate level of proficiency with MS Office (e.g., Word, Excel and Outlook)
• Ability to learn and adapt to new computer and software systems
• Ability to drive both automatic and manual transmission vehicles
• Valid G driver's license with an acceptable driving record
• Active Standard First Aid CPR A + AED
• Successful criminal record check required
• Successful third party pre-employment medical assessment

Working Conditions:

• Work is performed indoors in an office setting and outside in the yard with exposure to all types of weather conditions year-round
• Standing, walking and sitting is required
• Climbing of the railcar ladders is required

Physical Demands Analysis:

Check Physical Demands

Description

1.

Strength

a.

Standing

ý

40% of time

Observing the work of others

Walking

ý

50% of time

Between work areas

Sitting

ý

10% of time

Working in office or attending meetings

b.

Lifting

ý

Up to 50 lbs.

Tools, supplies, equipment

Carrying

ý

Up to 50 lbs.

Tools, supplies, equipment

Pushing

ý

Up to 50 lbs.

Railcar doors, supplies, equipment

Pulling

ý

Up to 50 lbs.

Railcar and vehicle doors

2.

Stepping

ý

In and out of vehicles

Balancing

ý

In and out of vehicles

Climbing

ý

Ladder, railcar ladder

3.

Stooping

ý

Inspecting vehicles

Kneeling

ý

Inspecting vehicles

Crouching

ý

Inspecting vehicles

Crawling

ý

Inspecting vehicles

4.

Reaching

ý

Tools, telephone, etc.

Handling

ý

Tools, telephone, scanner, etc.

5.

Speaking

ý

Giving instructions, meetings

Hearing

ý

Meetings, suggestions, instructions

6.

Seeing

ý

Reports, work quality, driving, etc.

Depth Perception

ý

Driving, parking

Colour Vision

ý

Reports, signage

Accommodations will be provided throughout the recruitment, hiring and employment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. The company is committed to diversity and inclusivity in employment and welcome applications from individuals with diverse backgrounds.