Youth Hub Worker

Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Mtis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.
Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

The Opportunity

The Youth Hub Worker builds positive relationships and provides direct support to youth accessing the Langley Youth Hub. Gather information relevant to participants strengths, needs and risks to short-term, issue specific intervention plans within program guidelines.

JOB POSTING#: 2026-0100 YHW
DATE: June 22, 2026
END DATE: December 31, 2026
POSITION: Temporary, full-time
HOURS OF WORK: 37.5 per week
SALARY RANGE: Grid 11: $28.49 $31.61 (Hourly) Depending on experience and qualifications
BENEFITS: N/A
VACATION: As per ESS policy
ANTICIPATED START DATE: ASAP
CLOSING: Open until filled

Some Key Duties & Responsibilities
Maintain programming within the Youth Resource Centre
Monitor youth in a drop in setting and ensure their safety and well being
Support volunteers involved with the Resource Centre
Work collaboratively with the Youth Housing Placement and Support Worker, Youth Street Outreach Worker and other Langley Youth Resource Center staff to support participants and program needs.
Encourage youth to build on their strengths, interests and capabilities in order to thrive and develop to their full potential
Develop supportive relationships with youth providing advocacy and resources wherever possible
Build and maintain professional relationships with local professionals and schools who work closely with vulnerable youth and those experiencing barriers to supports.
Assist in the promotion of community programs and events by the facilitation of groups, presentations, and distribution of brochures to local schools and businesses.
Collaborate with outside agencies and community organizations
Provide emotional support and crisis intervention to youth within the HUB Program
Outlines services provided by the Langley Youth Hub and Encompass Support Services Society and community partners. Provide referrals, and assist youth to access appropriate community resources or specialized services to ensure youth have the skills to work through their needs long-term.

We are interested in candidates with the following Qualifications:

1. Education and Knowledge
Diploma in a related human/social services field including but not limited to (child and youth care, social work, addictions, psychology, etc.)

2. Training and Experience
2 year recent related experience or an equivalent combination of education, training and experience.
Training in de-escalation and crisis intervention including briefing and de-briefing
Extensive knowledge of social issues facing the youth population
Current First Aid Certification required.

3. Skills and Abilities
Excellent interpersonal and conflict resolution skills to interact effectively and build relationships with program staff, families, funders, volunteers, community, agencies and other organizations.
Solution-oriented to meet challenges facing participants served through the Langley Youth Hub, including but not limited to youth, homeless, substance using and those with mental health issues.
Knowledge of building resilience and community belonging through the youth drop-in model
Demonstrated ability to adapt to change and perform effectively in a dynamic and complex work environment.
Preference will be given to individuals with crisis intervention, suicide prevention, conflict resolution, and bullying and or gang awareness.
Experience or knowledge of issues such as substance abuse, mental health issues, homelessness and exploitation.
Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.
Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such as the Mental Health Act; Adult Guardianship Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).
Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.
Knowledge of systemic issues and risk factors facing underrepresented groups including 2SLGBTQIA+ and Indigenous youth and young adults.
Knowledge and respect of the diversity of the BC population.

4. Other Information
Able to work within a flexible work schedule including evenings and possibly weekends.
A Class 4 license is deemed to an asset
Must provide primary source credential verification
Must have a working knowledge of computers and Microsoft Office software.
Current Police Information Check, vulnerable sector

At Encompass Support Services Society, we have prioritized equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and/or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at [email protected] and include the following information:
Introduction and educational background: Introduce yourself and provide a brief overview of your educational background and why youre applying for the role.
Work experience: Please describe your previous/current role and responsibilities and how it is relevant to this position
Skills and Abilities: What specific skills or strengths do you bring to this role?
Do you a valid class 5 drivers license and use of a reliable vehicle