IT Specialist

About Us

At Davidson & Company, our people are our greatest strength. From our humble beginnings in 1984, our entrepreneurial spirit has grown our firm to nearly 200 professionals, making us one of the largest independent CPA firms in British Columbia and the leading public auditor in Canada.

Based in the heart of downtown Vancouver, we provide tax, audit, and advisory services to a diverse global client base. While we have a stronghold in the mining and exploration sector, we also work with clients in emerging industries such as cryptocurrency and cannabis. Unlike larger, more rigid accounting firms, Davidson offers the opportunity to explore multiple facets of the profession and shape your career in a way thats meaningful to you.

From day one, youll work alongside experienced industry leaders who are invested in your growthwhile making a real impact for our clients and our firm.

About the Role

Davidson is seeking a motivated customer-focused IT Specialist to join our IT team. This entry-level role is ideal for someone starting their career in IT, with a passion for troubleshooting and delivering excellent user support. If youre curious, adaptable, and eager to deepen your technical expertise while taking on increasing responsibility, this role offers a front-row seat to some of the most exciting work in the market.

What Youll Be Doing

No two days look the same, but your core responsibilities will include:

• Help monitor and manage IT tickets in the ticketing system, ensuring timely responses and resolutions
• Assist in troubleshooting hardware and software issues operating systems, and software (such as Office 365, SharePoint, and OneDrive).
• Help with the setup, configuration, and maintenance of IT equipment.
• Monitor and maintain network systems, including routers and switches.
• Support system updates, patches, and data backups.
• Prepare technical documentation and troubleshooting guides.
• Collaborate with IT staff on projects and initiative
• Other duties as assigned, including department wide projects

What Youll Bring

Youre more than your credentialsyoure collaborative, detail-oriented, and ready to grow. Ideally, you bring:

• Diploma or certificate from a post-secondary program in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, and networking principles.
• Strong problem-solving and troubleshooting skills.
• Ability to work effectively both independently and in a team environment.
• Good communication skills, with the ability to explain technical issues clearly.
• Experience with common IT support tools (e.g., ticketing systems, remote desktop tools) is an asset.
• Time management skills and the ability to prioritize tasks efficiently
• Strong attention to detail and commitment to maintaining system security and data integrity
• CompTIA A+, Network +, or similar certifications

Whats in It for You?

At Davidson, we believe great work deserves great rewards. Our total rewards package is designed to support your well-being, professional growth, and lifestylealong with a few fun extras.

Heres a snapshot of what you can expect:

• Comprehensive health coverage starting day one, including extended benefits, Telus Health EAP, and Maple Virtual Care
• $1,000 per year toward mental health support
• Three weeks of vacation to start
• Performance-based bonusesyour impact matters, and we recognize it
• Hybrid work flexibility, with a mix of work-from-home and in-office collaboration (minimum three days per week in-office)
• $250 monthly commuting and connectivity allowance, plus a $40 monthly wellness credit
• A fun, inclusive culture supported by a social and culture committee that hosts team events, themed days, and spontaneous activities

We wont list every perk herebut were happy to share more when we connect.

Lets Talk Numbers

We believe in transparency and fairness. The annual base salary range for this role is $50,000$55,000, commensurate with experience and qualifications. Our total rewards package provides significant additional value beyond base compensation.

Ready to Take the Next Step?

If this role sounds like a fit, wed love to hear from you. Submit your application to be considered. Were excited to meet talented individuals who want to grow their careers, take ownership, and enjoy the journey along the way.

Need accommodations? Davidson is committed to providing an inclusive and accessible recruitment process. Please let us know how we can support you during the application process.

Want a Sneak Peek Behind the Scenes?

Were not your average accounting firmand we like it that way. Learn more about life at Davidson & Company by visiting our careers page and following us on LinkedIn, Instagram, Facebook, and YouTube for a closer look at the exciting happenings within our dynamic team!

P.S. Weve got a few more surprises when it comes to perks and culturebut youll have to apply to find out.

A quick note: We truly appreciate every application we receive. While we carefully review them all, only candidates selected for the next stage will be contacted.