Park Manager / Gestionnaire du Parc

Search conducted by Placemaking 4G at p4g.ca on behalf of the Government of New Brunswick Department of Tourism, Heritage and Culture, Mount Carleton Provincial Park.

At Parks NB, we prioritize cultivating a diverse and inclusive workforce, recognizing its critical role in fostering a sense of belonging. Our goal is to create a work environment that authentically represents the communities we serve. We encourage applications from those who identify as Indigenous, Black, or racialized; persons with disabilities; 2SLGBTQIA+ and gender-diverse individuals; newcomers to Canada; and others who bring lived experience and diverse ways of knowing.

To support an intentional and inclusive hiring experience, we have partnered with the P4G search team. They will listen, accommodate your needs, and ensure the process is thoughtful, respectful, and grounded in care.

Parks NB manages some of the most remarkable natural destinations in New Brunswick, offering meaningful and engaging work environments connected to the province's landscapes and communities. Their parks provide opportunities to contribute to visitor experiences, environmental stewardship, and the preservation of New Brunswick's natural heritage.

A challenging mix of Acadian woods and mountain peaks, Mount Carleton has more than 17,000 ha (42,000 acres) of pristine wilderness waiting for today's explorer. A haven for outdoor enthusiasts, Mount Carleton offers opportunities for hiking, camping, fishing, and stargazing. At least 100 different types of birds and 30 species of mammals live there. With a rich cultural history and a deep commitment to conservation, Mount Carleton is more than a scenic retreat; it's a place to connect with nature, explore diverse ecosystems, and enjoy unforgettable experiences.

Designated a Dark Sky Preserve by the Royal Astronomical Society of Canada, Mount Carleton Provincial Park is committed to protecting and preserving the night sky by reducing light pollution and energy consumption to maintain dark skies and promote star and planet gazing on clear nights.

Parks NB is seeking a Park Manager who will provide overall leadership for the operation of Mount Carleton Provincial Park while fostering a strong, collaborative workplace culture. Reporting to the Director of Park Operations, the Park Manager leads a diverse management team responsible for the day-to-day management and operations of Mount Carleton. The Park Manager oversees financial and operational planning, staff supervision, succession planning, and annual reporting.

Joining the team as a Park Manager means becoming part of a community dedicated to providing exceptional service to visitors, promoting environmental stewardship, and sharing the wonders of New Brunswick's natural heritage.

• Strategic Planning and Operational Management:
  • Developing and implementing operations plans.
  • Overseeing all day-to-day operations and maintenance of the site, including food and beverage services, accommodations and hospitality services, guiding services, and customer service.
• Leadership and Strategy:
  • Providing overall leadership and guidance to a team responsible for the operations of Mount Carleton to ensure exceptional client experience and service delivery.
• Relationship Building and Partnership:
  • Developing and maintaining relationships with key partners throughout the community.
  • Developing and maintaining relationships with critical partners.
• Labour Relations and Financial Management:
  • Managing human resources, including staffing, scheduling, recruiting, training, conflict resolution, collective agreement administration, and performance management.
  • Developing capital maintenance budgets and managing capital maintenance projects and strategic initiatives.
• Visitor Experience and Event Planning:
  • Directing all aspects of the visitor experience and dealing with issues escalated for resolution.
  • Overseeing and directing special events and programming within the park.
• Community Relations:
  • Managing relationships with third-party contractors, associations, organizations, and neighbouring communities and municipalities.

You have knowledge and experience in the outdoor sector. You demonstrate strong leadership with your team. You can work remotely with minimal supervision. You also possess strong interpersonal and communication skills and are self-motivated.

Your skills and attributes also include:

• Strong organizational skills and the ability to balance multiple responsibilities under tight deadlines.
• Effective communication and collaboration with team members, community groups, and stakeholders.
• Experience in operations, human resources, communications, and financial planning.

Your attitude, skills, and interests are just as important as your area of study. We value diverse professional backgrounds and recognize that a combination of education, skills, leadership experience, and personal attributes contributes to success in this role.

Success in this role requires a leader who can balance operational excellence, environmental stewardship, and tourism growth while building trust with staff, partners, and the surrounding community.

• A University degree and a minimum of five (5) years of related work experience; or
• A post-secondary diploma of two (2) years in Business Administration, Hospitality and Tourism, Parks and Recreation, or a related field and a minimum of seven (7) years of related work experience, which includes two (2) years of management experience.
• Considerable experience in using Microsoft Office 365 software and applications.
• Considerable experience and knowledge in the outdoor experience sector.
• Valid Class 5 driver's license as issued by the Province of New Brunswick.
• Written and spoken competence in English and French is required. Please state your language capability and preferred language for assessment on your resume.

• Experience in the tourism industry.
• Experience in marketing and developing experiences.
• Experience in developing community partnerships and initiatives.
• Knowledge of the history of Mount Carleton Provincial Park.

• Salary: $78,546 - $104,494 annually (Pay Band 6).
• Type: Permanent, full-time.
• Location: Mount Carleton, New Brunswick.
• Schedule: Working shifts and variable hours, including evenings, weekends, and holidays as needed.
• Benefits & Perks:
  • Comprehensive benefits package, including 1.25 days/month of paid vacation, Health and Dental Plan, and the New Brunswick Public Service Pension Plan.
  • Opportunities for career growth, professional development, and training.
  • Free access to Employee and Family Assistance Program (EFAP) and services.
  • Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

Hiring processes often reflect systems that don't work for everyone. At Placemaking 4G, we believe recruitment should be relational and affirming. We're working with the organization to ensure candidates are respected, informed, and supported throughout.

• We closely review all applications and read each cover letter (we promise).
• If you are selected as a top candidate, expect an invitation to chat with a Lead Placemaker from P4G. This is someone who treats the recruitment process non-traditionally. We want to get to know what inspires you.
• Selected candidates will proceed to a virtual interview with the Lead P4G Placemaker and 2-3 organizational representatives.
• Finalists may participate in a second-round interview or skills activity (virtual or in-person).
• P4G will check employment references and assist in presenting an offer to the successful candidate.

Applications will be accepted until June 1, 2026. Please attach a cover letter that highlights your experience, gives an insight into your personality, and describes your language skills, including your preferred language for assessment. Don't be generic. Be yourself.

Have questions about the role? Reach out to the Lead Placemaker at P4G to learn more:

Matt Thomson
[email protected]