Experienced Service Advisor

Preferred Auto & Fleet Service - 3 emplois

Thunder Bay, ON

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Posté aujourd'hui

Détails de l'emploi :

24,00 $ - 40,00 $ / heure

Temps plein

Expérimenté

Avantages :

Programmes d'aide aux employés

Now Hiring: Full-Time Experienced Service Advisor

Location: Thunder Bay, Ontario | Pay: $24.00 to $40.00/hour (depending on experience/performance) | Schedule: Monday through Friday, 8:00 am to 5:00 pm

Preferred Auto & Fleet Service is a trusted, family‑oriented shop known for going above and beyond with friendly, reliable auto repair and maintenance services. We've built an incredible reputation for excellence thanks to our knowledgeable team, clear communication, and heart for customer service. Our customers call us "TOTAL lifesavers," praise our drive to go "above and beyond," and say there's "no need to go anywhere else".

Who You Are:

Professional and knowledgeable
Fast and friendly
Honest and willing to help others
Able to go above and beyond

What You'll Bring:

1+ years of experience as an automotive service advisor or a similar customer service role

Our ideal Experienced Service Advisor can clearly explain mechanical repairs in easy-to-understand terms and recommend additional services without being too pushy. If you can work closely with a team to keep things moving quickly, you could be a great fit!

In This Role, You'll:

Assist customers in need of auto repairs in person and over the phone
Take down repair information, answer questions, and communicate with the service team about the vehicle's progress
Create repair orders, present estimates, and recommend additional maintenance or upgrades
Resolve any concerns and gain customer approval for the work

Perks and Benefits:

Consistent and stable full-time work
Dental, vision, and long-term disability
Extended healthcare
Bonus structure
PTO
Employee assistance program
Growth opportunities
Uniforms

Ready to Join Us?

We're transparent with our customers and employees, providing full digital automotive inspections and clear pathways to development. We prioritize stability, community, and a supportive work environment where juggling real life (kids, schedules, and everything in between) is understood and respected. If you're looking to build a lasting career with a talented team that values honesty, quality, and genuine care, you'll feel right at home with us.

Take the first step towards becoming our Experienced Service Advisor by completing our short initial application today!

Job Posted by ApplicantPro

#Automotive carrières

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Foire aux questions

What is the location and typical schedule for the Experienced Service Advisor role?

The role is based in Thunder Bay, ON, and the schedule is Monday through Friday, 8:00 am to 5:00 pm.

What is the pay range for this Service Advisor position?

The pay ranges from $24.00 to $40.00 per hour, depending on experience and performance.

How many years of experience are required for this service advisor role?

They require 1+ years of experience as an automotive service advisor or a similar customer service role.

What duties would I perform as an Experienced Service Advisor?

You would assist customers in person and over the phone, take down repair information, communicate with the service team about progress, create repair orders, present estimates, and resolve concerns to gain approval for work.

What benefits and perks does Preferred Auto & Fleet Service offer?

Benefits include dental, vision, long-term disability, extended healthcare, a bonus structure, PTO, employee assistance program, growth opportunities, and uniforms.

What type of workplace can I expect at Preferred Auto & Fleet Service?

This is a full-time, stable, team-oriented shop that emphasizes clear communication, honesty, and a supportive environment.

How can I apply for the Experienced Service Advisor position?

If you’re interested, you can take the first step by completing the short initial application today.