Service Administrator

Communications Group Fort McMurray Ltd - 7 emplois

Hinton, AB

Posté aujourd'hui

Détails de l'emploi :

Temps plein

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Tridon Communications is seeking a highly organized, hands-on Service Administrator to support our Service Department in Hinton, Alberta.This is more than an office role — you'll coordinate technicians and service jobs, assist with shipping and receiving, and gain exposure to technical work including cleaning, basic programming, and learning to repair radio equipment.What You'll Do

Serve as the first point of contact at the service counter
Coordinate technicians, schedules, and service jobs
Assist with shipping and receiving of equipment
Maintain service logs and track field data in Netsuite
Support billing, LEM entry, and reconciliation of service orders
Help ensure all parts and labour are properly accounted for
Assist with cleaning, staging, and learning to program and repair radios
Travel between Hinton and Edson may be required

What You Bring

2–5 years of customer service or coordination experience
Strong organizational and communication skills
Comfortable working in both office and light technical environments
Proficiency in Microsoft Office (Netsuite an asset)
Valid Class 5 Driver's License
Mechanical or technical aptitude is a strong asset

Why You'll Love Working Here

Competitive wages
Company-paid benefits
Up to 2.5% company-matched RRSP
Additional paid days off for years of service
Ongoing training and career growth opportunities

About Tridon CommunicationsTridon Communications is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA. Our Engineering, Radio Communications, Data Communications, Security, and Tower Divisions collaborate with customers to build custom solutions for their wireless communication needs. We have been supplying wireless communication products and services to Alberta industry since 1981. We operate seven service shops in Fort McMurray, Edmonton, Edson, Hinton, Calgary, Saskatoon, and Terrace, British Columbia.We're proud to be:

MOTOROLA Platinum Service Centre
KENWOOD Authorized Dealer
State of the Art CSA Certified Repair Centre
COR Certified Employer

If you're organized, proactive, and ready to grow your skills in the Telecommunications Industry — we'd love to hear from you.Apply today.#INDHIGH

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Foire aux questions

What is the job location for the Service Administrator role at Tridon Communications?

This role is based in Hinton, Alberta, with potential travel between Hinton and Edson as required.

What responsibilities does a Service Administrator have at Tridon Communications?

You’ll serve as the first point of contact at the service counter, coordinate technicians and service jobs, assist with shipping and receiving, maintain service logs, support billing and reconciliation of service orders, and help with cleaning, staging, and learning to program and repair radios.

What qualifications are needed for this Service Administrator position?

Candidates should have 2–5 years of customer service or coordination experience, strong organizational and communication skills, comfort in office and light technical environments, proficiency in Microsoft Office (Netsuite is an asset), and a valid Class 5 Driver's License.

Is training or career growth available for this role?

The job listing mentions ongoing training and career growth opportunities within the company.

Does the position involve any travel?

Travel between Hinton and Edson may be required.

What benefits are offered with the Service Administrator role?

The company offers competitive wages, company-paid benefits, up to 2.5% company-matched RRSP, and additional paid days off for years of service.