Latham Pool Products, Inc. (Canada)
Bath, ON
Fermé
Détails de l'emploi :
Avantages :
- A culture of integrity, collaboration, and respect.
- Comprehensive benefits for you and your family.
- Opportunities for growth, mentorship, and skill development.
- Be the primary source and point-of-contact for in-field dealer product training and troubleshooting.
- Participate and direct in-field, on-site pool measuring dealer training and support.
- Assist with technical training and onboarding of new Latham sales personnel.
- Facilitate in-field measuring with potential targets drive conversion
- Participate in Boot Camps, trade shows and other industry events as needed.
- Serve as a comprehensive product expert on Measure, independently seeks, reports, and makes recommendations on competitive information and activity.
- Ensure the timely and complete entry of all CRM activities for new dealers to assist with the Measure portion of on-boarding
- Assist Latham Pool's Sales personnel in achieving their sales objectives and identifying opportunities.
- Provide timely and relevant feedback and recommendations to all stakeholders through reports and regular communications.
- Offer expertise and take ownership of consumer complaints, seeing through to resolution.
- Bilingual (English/French)
- Associates degree with technical certification and a minimum of five years of technical experience preferred. A high school diploma may be substituted with commensurate experience and professional training.
- Outstanding teamwork and project management skills.
- Proven ability to solve complex problems.
- Present a professional image to customers and consumers, serving as a subject matter expert and company representative in all situations.
- Thrive in a fast-paced environment where high energy and resiliency are required.
- Ability to multi-task, prioritize workload, set up /maintain files, generate reports as requested and set and reach goals.
- Ability to independently respond to common inquiries or complaints from customers, employees, and regulatory agencies.
- Ability to effectively present information in both oral and written form.
- Ability to maintain accurate records.
- Computer skills; intermediate levels in spreadsheet, data base and word processing software including Microsoft office products (Outlook, Excel.) CRM experience preferred.
- Travel requirements: approximately 80% of the time with flexibility for overnight travel as needed.
- Medical, dental, and vision insurance
- RRSP with 50% company match
- Life/ADD Insurance and Short/Long Term Disability insurance