RQ10960 - Project Manager/Leader - Senior

Scope:

• The Project Manager / Project Leader provides integrated project management leadership for assigned enhancements of the Office of the Public Guardian and Trustee (OPGT) Modernization program, including functionality intentionally sequenced beyond the Minimum Viable Product (MVP).
  
• The role is responsible for planning, coordinating, and overseeing delivery activities across defined workstreams and blended teams of internal and vendor resources. This includes managing schedules, dependencies, risks, and issues, as well as coordinating and optimizing the use of assigned resources to ensure successful execution in alignment with approved scope, timelines, and governance.
  
• Strong stakeholder engagement and communication skills are critical to success. The Project Manager / Project Leader works effectively with business leaders, delivery teams, and external partners, conveying complex delivery issues clearly and confidently, facilitating decision making, and maintaining alignment across diverse stakeholders.
  
• The role requires a proactive and adaptive leadership approach, with the ability to navigate ambiguity, manage delivery in evolving or uncertain conditions, and identify and mitigate risks before they impact outcomes. Accountability is limited to delivery execution within the assigned scope and does not include ownership of funding approvals, procurement authority, or responsibilities associated with initial solution delivery.
  

Assignment Deliverables

The Project Manager / Project Leader will be accountable for delivering the following outputs in support of assigned enhancements of the OPGT Modernization program:

• Integrated Delivery Planning:
  

• Develop and maintain a detailed, integrated delivery plan for assigned workstreams, including tasks, milestones, dependencies, and resource considerations.
  
• Ensure plans remain responsive to iterative or agile delivery approaches while supporting day to day tracking of activities and progress.
  

• Execution and Coordination:
  

• Coordinate delivery across internal teams and external vendors, including tracking activities and milestones associated with vendor deliverables.
  
• Support execution of system integration, testing, deployment, and stabilization activities to ensure delivery continuity and readiness.
  

• Status Reporting and Governance Support:
  

• Prepare regular (e.g., weekly, bi weekly, and ad hoc) delivery status reports covering progress, risks, issues, and dependencies.
  
• Present delivery status, risks, and recommendations to stakeholders and governance forums as required.
  

• Risk and Issue Management:
  

• Proactively identify, assess, and manage delivery risks and issues across assigned workstreams.
  
• Escalate high impact risks and issues with recommended mitigation strategies in a timely and structured manner.
  

• Transition and Knowledge Transfer Support:
  

• Support transition planning and handover activities to operational teams to enable sustainable post implementation support and continuity.
  

Experience and Skill Set Requirements:

Must Haves:

• 8+ years of experience managing complex digital or I&IT delivery initiatives, preferably within large or highly governed enterprise environments.
  
• Proven experience delivering projects using agile, waterfall, and hybrid delivery methodologies.
  
• Demonstrated experience coordinating delivery across blended teams of internal staff and external vendors.
  
• Proven ability to manage delivery risks, dependencies, and issues across multiple workstreams.
  
• Experience with Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) environments and Azure DevOps–supported delivery is considered an asset.
  
• Strong organizational, analytical, and problem‑solving skills, with the ability to communicate clearly, lead delivery discussions, and maintain momentum in complex environments.
  

Skill Set Requirements:

Mandatory Requirements:

• 8+ years of experience managing complex digital or I&IT delivery initiatives, preferably within large or highly governed enterprise environments.
  
• Proven experience delivering projects using agile, waterfall, and hybrid delivery methodologies.
  
• Demonstrated experience coordinating delivery across blended teams of internal staff and external vendors.
  
• Proven ability to manage delivery risks, dependencies, and issues across multiple workstreams.
  
• Experience with Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O) environments and Azure DevOps–supported delivery is considered an asset.
  
• Strong organizational, analytical, and problem‑solving skills, with the ability to communicate clearly, lead delivery discussions, and maintain momentum in complex environments.
  

Desired Skills and Experience:

The ideal candidate will demonstrate strong project delivery leadership within complex IT environments:

• Project Management Expertise:
  

• Strong knowledge of project management best practices, tools, and delivery frameworks, including agile, waterfall, and hybrid approaches.
  
• Proven ability to manage complex delivery plans with multiple dependencies across diverse, cross functional teams that do not report to a single authority.
  

• Enterprise IT Delivery Experience:
  

• Experience managing the delivery of large scale digital or I&IT initiatives, including system integration, testing, and user acceptance activities.
  
• Familiarity with Microsoft Dynamics 365 Customer Engagement (CE) and/or Finance & Operations (F&O)–based solution environments is considered an asset.
  

• Risk, Issue, and Dependency Management:
  

• Proven ability to proactively identify delivery risks and issues, assess impact, and recommend effective mitigation strategies.
  
• Strong capability to manage dependencies across parallel initiatives and coordinate resolution across multiple teams.
  

• Communication and Stakeholder Management:
  

• Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non technical stakeholders.
  
• Ability to present concise, decision oriented information and recommendations to senior leadership and governance forums.
  

Integrated Delivery Planning & Execution Management:

• Demonstrated experience providing integrated delivery planning and execution leadership for complex digital or I&IT initiatives, including:
  
• Developing and maintaining detailed, integrated delivery plans spanning multiple workstreams, including:
  
• tasks and milestones
  

• dependencies and sequencing
  
• resource considerations
  

• Experience coordinating and managing execution activities across blended delivery teams of:
  

• internal staff
  
• external vendors or partners
  

• Ability to manage delivery across iterative, agile, waterfall, or hybrid approaches, ensuring plans remain responsive while enabling day to day tracking and progress reporting.
  
• Experience supporting execution of system integration, testing, deployment, and stabilization activities, ensuring delivery continuity and readiness.
  
• Demonstrated ability to track delivery progress and milestones, identify schedule or execution impacts, and take corrective action to keep delivery on track.
  
• Experience coordinating delivery activities within defined scope, timelines, and governance structures, without direct ownership of funding approvals or procurement authority.
  

Risk, Issue & Dependency Management:

• Demonstrated experience proactively identifying, managing, and mitigating delivery risks, issues, and dependencies within complex digital or I&IT initiatives, including:
  
• Identifying and assessing delivery risks and issues across assigned workstreams, considering impacts to scope, schedule, resources, quality, and delivery outcomes.
  
• Developing and implementing practical mitigation strategies for identified risks and issues, in collaboration with delivery teams and stakeholders.
  
• Managing dependencies across parallel workstreams, teams, or vendor deliverables, including:
  

• tracking dependency risks
  
• coordinating resolution activities
  
• adjusting plans as dependencies evolve
  

• Demonstrated ability to escalate high impact risks and issues appropriately, including:
  

• articulating impacts clearly
  
• recommending mitigation options
  
• supporting structured decision making through governance channels
  

• Experience maintaining risk and issue registers or logs, ensuring risks and issues are monitored, updated, and actively managed throughout the delivery lifecycle.
  
• Ability to operate effectively in ambiguous or evolving delivery conditions, identifying emerging risks early and taking action before impacts materialize.
  

Stakeholder Engagement, Communication & Governance Support:

• Demonstrated experience supporting effective stakeholder engagement, communication, and governance processes within complex digital or I&IT initiatives, including:
  
• Experience engaging with business stakeholders, delivery teams, and external vendors, ensuring alignment on delivery progress, priorities, risks, and next steps.
  
• Preparing and delivering clear, structured status communications, such as:
  

• delivery status reports
  
• risk and issue summaries
  
• dependency and impact assessments
  

• Experience presenting delivery status, risks, issues, and recommendations to stakeholders and governance forums in a concise, decision oriented manner.
  
• Ability to facilitate discussions and working sessions to support:
  

• issue resolution
  
• decision making
  
• alignment across teams with differing priorities
  

• Experience working within formal governance structures, including:
  

• supporting review and approval checkpoints
  
• escalating issues and decisions through defined channels
  
• adapting delivery plans based on governance feedback
  

• Demonstrated ability to communicate complex delivery information clearly to both technical and non technical audiences.
  

Enterprise IT Delivery Environment & Methodology Experience:

• Demonstrated experience delivering projects within complex enterprise IT environments, using appropriate delivery methods and practices, including:
  
• Experience managing or supporting delivery using agile, waterfall, and hybrid methodologies, with the ability to adapt approach based on delivery context and constraints.
  
• Experience working within large, highly governed enterprise or public sector environments, including compliance with established delivery policies, standards, and approval processes.
  
• Familiarity with enterprise digital or I&IT delivery lifecycles, including:
  

• system integration activities
  
• testing and user acceptance phases
  
• deployment and post implementation stabilization
  

• Experience coordinating delivery in environments with multiple stakeholders, vendors, and parallel initiatives, where formal governance, sequencing, and dependency management are required.
  
• Awareness of toolsets commonly used in enterprise delivery environments (e.g., scheduling, issue tracking, or DevOps tools such as Azure DevOps) to support planning, tracking, and reporting activities.
  
• Experience supporting delivery in post go live or enhancement driven contexts, rather than initial solution build only initiatives.