Front Desk Agent - Courtyard Marriott Niagara Falls

At Niagara 21st Group Inc., we are dedicated to fostering welcoming environments and delivering exceptional service that truly makes a difference. As a Front Desk Associate, you are the welcoming face and the crucial first point of contact for everyone who connects with us, playing a vital role in shaping their experience and upholding our commitment to excellence.

Key Responsibilities:

• Warmly welcome and assist all visitors, clients, and callers, ensuring a positive and professional first impression.
• Efficiently manage incoming communications, direct inquiries, and provide accurate information, serving as a reliable resource.
• Maintain an organized and inviting reception area, contributing to a pleasant and productive atmosphere for everyone.
• Collaborate with various departments to facilitate smooth operations and support administrative needs effectively.
• Proactively address immediate needs and resolve minor issues, demonstrating a commitment to excellent service delivery.

Requirements & Qualifications:

• Proven ability to deliver outstanding customer service and create positive interactions.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organizational skills and attention to detail for managing various tasks effectively.
• Proficiency in basic office software and ability to learn new systems quickly.
• A proactive attitude and a desire to contribute positively to a collaborative team environment.

Benefits:

• A supportive team environment where your contributions are recognized and valued.
• Employee perks.
• After 3 month period health and dental benefits and life insurance coverage is available.

If you are a highly organized, service-oriented individual passionate about making a positive impact and thrive in a dynamic setting, we encourage you to join our team and become a key part of the Niagara 21st Group Inc. story.