Titre du poste ou emplacement

Night Audit

Strathcona Hotel - 6 emplois

Victoria, BC

Publié il y a 2 jours

Détails de l'emploi :

Temps plein
Expérimenté

Avantages :

Assurance dentaire

JOB DESCRIPTION

The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team.

Our ideal candidate enjoys working with others and thrives to deliver a positive and pleasant experience to our guests. You must be dependable, organized and enjoy both clerical duties and customer relations.

Previous accounting experience is not mandatory.

Shift hours: 11:30pm to 7:30am

Availability is required for: Thursday, Friday, Saturday, and Sunday nights - flexibility is a requisite

Duties and Responsibilities included but not limited to:

  • Check-in late night arrivals
  • Check-out early morning departures
  • Create new reservations for walk in guests, and create, modify, and cancel reservations for future stays
  • Answer telephone enquiries about the hotel and attached venues
  • Assist guests in house with requests and concerns
  • Work with the Security team to ensure the comfort of hotel guests, and ensure quiet time and occupancy policies are adhered to
  • Assist team members with cashing out, and signing in/out keys

We offer:

  • 50% off meals while working or when visiting as a guest
  • 10% at the Strath Ale Wine and Spirit Merchants
  • Health and dental benefits
  • Opportunity to attend free shows and events
  • Fun work environment with opportunities for development and career advancement

Apply today to learn more about this exciting opportunity.


REQUIREMENTS
  • Passion for guest service
  • Excellent interpersonal and time management skills
  • Exceptional communication skills, both written and oral
  • Must be a team oriented & motivated individual
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Knowledge of Word, Excel and Property Management Systems
  • Cash handling and processing experience
  • Knowledge of Victoria and surrounding area and attractions
  • Night audit experience an asset

ABOUT THE COMPANY

Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center".

OUR VENUES

  • The Sticky Wicket Pub and Restaurant
  • The Maple Room
  • The Rooftop Patio
  • Wicket Hall
  • The Clubhouse Bar
  • Big Bad Johns
  • The Games Room
  • The Strath Ale, Wine and Spirit Merchants

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