Irrigation Service Technician

Irrigation Service Technician

Location:Kingsville, Ontario, Canada

Full-Time | MondayFriday | Hours based on service requirements

About AdeptAg

AdeptAg is the North American leader in turnkey design, automation solutions, irrigation systems, and services for controlled environment production. We partner with growers to deliver innovative systems that drive efficiency, productivity, and long-term success.

About the Role

TheIrrigation Service Technicianis responsible for servicing, diagnosing, and repairing greenhouse irrigation systems at customer sites and through remote technical support.

This role plays a key part in supporting both new and existing customers by delivering high-quality service, building strong relationships, and contributing to ongoing maintenance programs. The Irrigation Service Technician works independently in the field and must be comfortable troubleshooting complex systems in dynamic environments.

This position requires strong mechanical and controls aptitude, excellent customer service skills, and the ability to travel as needed to support customer operations.

Key Responsibilities

Service and Troubleshooting
Diagnose, repair, and maintain greenhouse Irrigation equipment.
Provide technical support both on-site and remotely via phone or digital communication tools
Troubleshoot mechanical, electrical, and Irrigation -related issues efficiently
Ensure timely and effective resolution of customer service requests

Installation and Maintenance Support
Assist with installation and commissioning of new systems and equipment
Perform scheduled maintenance and service work for customers
Support preventative maintenance programs and identify potential system improvements

Customer Support and Relationship Building
Build and maintain strong relationships with new and existing customers
Promote and support scheduled service maintenance programs
Provide clear communication regarding service work, recommendations, and system performance
Deliver a high level of customer service in all interactions

Documentation and Reporting
Complete service reports, documentation, and required paperwork accurately and on time
Maintain organized records of work performed and customer interactions
Utilize company systems and Microsoft programs for reporting and communication

Safety and Compliance
Follow all company safety procedures and protocols
Maintain a professional appearance and represent the company positively in the field
Ensure all work is completed in compliance with company and regulatory standards

Education and Experience

• High school diploma or equivalent required
  Experience with mechanical systems required
  Experience in greenhouse equipment or horticulture industry considered an asset
  Experience with irrigation systems required
  Electrical experience preferred
  Equivalent combinations of education and experience will be considered

Technical Skills and Competencies

• Strong mechanical aptitude and hands-on experience with tools and equipment
  Experience using hand and power tools
  Strong analytical and troubleshooting skills with the ability to problem-solve independently
  Ability to read and interpret technical information and system layouts
  Strong organizational and time-management skills
  Excellent verbal and written communication skills
  Strong customer service and interpersonal skills
  Ability to work independently and as part of a team
  Ability to perform effectively in high-pressure situations
  Proficiency with computers and Microsoft Office programs

Additional Requirements

• Valid drivers license with a clean drivers abstract required
  Ability to travel and work overnight as required based on customer needs
  Physically able to lift up to 50 lbs
  Reliable, punctual, and self-motivated

Compensation

• Competitive hourly rate based on experience
  Health benefits package
  Vacation time
  Company vehicle
  Annual work boot allowance
  Company bonus program

Why Join AdeptAg

• Be part of a respected and growing North American organization
  Work in a collaborative and team-focused environment
  Opportunity for growth and development within the company
  Contribute to an industry that supports essential food production

AdeptAg is committed to providing accommodations throughout the recruitment process in accordance with applicable accessibility legislation. If you require accommodation, please notify Human Resources and we will work with you to meet your needs.