Receptionist (Casual)

Casual until June 1, 2027
All Sites
Monday to Friday flexibility required (between 7:45am – 7:30pm)
*Some potential for Saturday coverage (8:30am to 4:15pm)
Work Arrangement: On Site
New Position
Compensation Range: $24.46 – $28.59/hour
Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of a Receptionist supporting all of our sites (Mississauga, Brampton and Oakville) on a casual basis. Reporting to the Supervisor of Family and Community Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client's impression and experience of the organization.
The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist's front-line duties and related administrative functions ensure client and staff needs are supported and that the client's overall experience with the organization is positive.
Key Responsibilities:

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
• Flexibility required Monday to Friday (between 7:45am – 7:30pm). Some potential for Saturday coverage (8:30am to 4:15pm)
• Potential shift timings: Monday to Friday - 7:45am - 2:15pm or 12:30pm - 7:30pm, Fridays 1:00-5:00pm

Qualifications:

• Minimum two (2) years of experience in a similar role;
• Must be able to travel across all three sites ( Mississauga, Brampton and Oakville)
• Must possess a valid Ontario driver's license and have access to a personal vehicle
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is an asset.

Internal Deadline: June 5, 2026

Attn: Internal Staff

Staff actively working in these roles may be prioritized based on your circumstances:

• Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided.

• Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume.

We're committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we'll be happy to support you.
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

@Erinoakkids
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.

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