Digital Solutions Manager

Who we are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we're committed to a workplace where everyone belongs. If you're qualified, we'd like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Onsite work location

Located at 19295 25 Ave, Surrey, BC V3Z 3X1, this is a full-time permanent position, Monday to Friday, 8:00 AM – 4:30 PM.

Why this role matters

E.B. Horsman is on an exciting growth trajectory, and we're looking for a Digital Solutions Manager to play a key role in shaping and delivering our digital and data strategy. This role blends leadership, solution design, and hands-on execution which is ideal for someone who enjoys building scalable solutions while leading a high-performing team. You'll work closely with business stakeholders to drive digital initiatives across systems, data, and integrations that directly impact operational performance and customer experience.

What to expect in the role

Leadership & Delivery

• Lead and develop a high-performing Digital Solutions team through coaching, mentoring, and technical guidance
• Manage the rollout of Microsoft Copilot and Claude across the organization, supporting the ongoing development, maintenance, governance, and security of AI solutions
• Manage team performance through standardized deployment structure, best practices and change management.
• Ensure delivery of key digital initiatives, technical roadmaps and helpdesk prioritization
• Partner with business leaders to align digital solutions with organizational objectives

Solution Design & Architecture

• Design and implement scalable solutions across ERP, CRM, eCommerce, and data platforms
• Drive integrations, automation, and system optimization across SaaS and on-prem environments
• Ensure adherence to SOPs, documentation standards, and security best practices
• Contribute to long-term architectural planning and continuous improvement initiatives

Data & Reporting

• Design and maintain integrity of master data and the EB Horsman data lake
• Manage APIs and data integrations
• Build and enhance self-serve reporting solutions, data marts, and EB Horsman PIM
• Produce accurate system documentation, training materials, and change records

Hands-On Technical Contribution

• Contribute at a senior technical level across helpdesk support, integrations, APIs, automation, and AI initiatives
• Troubleshoot and resolve complex system issues in hybrid SaaS and on-prem environments
• Serve as the primary point of contact during outages or downtime
• Continuously develop expertise in ERP, CRM, WMS, and eCommerce systems

Governance & Security

• Support best practices in access control, data security, compliance, and operational reliability
• Contribute to change management processes, documentation standards, and DR/BC planning
• Ensure security protocols and industry best practices are consistently followed
• Maintain strong operational controls to ensure system reliability

Vendor & Stakeholder Management

• Manage relationships with vendors, partners, and service providers
• Support contract discussions, service evaluations, and solution delivery
• Liaise with vendors to resolve issues and advance technical initiatives
• Ensure vendor solutions align with business needs and technical standards

Ideal candidate profile

• 5+ years of experience in digital solutions, data, or enterprise applications
• 2+ years of experience leading or mentoring technical teams
• Strong experience with SQL, API Management, Data Lake management, and enterprise-level SaaS platforms (ERP/CRM/eCommerce/WMS)
• Experience with Power Automate, Power Apps, and PowerBI strongly preferred.
• Experience working in hybrid environments (cloud + on-prem)
• Strong communication skills with the ability to work across technical and business teams

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted

#DSM