Parts and Service Advisor

SERVICE & PARTS ADVISOR

A New Type of Dealership Role

Top Advisors Read This

If you're a high-performing Service Advisor or Parts Advisorand feel like your current dealership is limiting what you can earn or accomplish, this may be the opportunity you've been waiting for.

Northern Roads Auto Groupis expanding, and Cardinal Kiais building one of the most advanced Kia service facilities in Canada.

We are selectively recruiting professionals for a Service & Parts Advisor role a hybrid position that allows you to advise customers, sell service, and support parts solutionsso customers receive faster, more complete support.

This role is designed for people who want to earn more, do more, and grow faster.

If youre tired of:

• Fighting for technician time
• Waiting on parts departments to respond
• Being stuck in a narrow role
• Outdated facilities and systems
• Income ceilings

then keep reading.

The Opportunity

Our Service & Parts Advisorswork directly with customers to:

• Recommend maintenance and repairs
• Assist with parts recommendations and sales
• Work closely with technicians to deliver fast, accurate solutions
• Provide customers with a complete service experience from start to finish
  

Instead of bouncing between departments,you control the customer experience.

This creates:

Faster service for customers
More opportunity for advisors
Higher earning potential

The Facility

Our state-of-the-art Cardinal Kia service facilitywill feature:

• 16 mechanical service bays
• Full on-site body shop
• High-volume drive-through service reception
• Hunter Quick Check inspection technology
• Advanced diagnostic tools and service technology
• Canadas first EV Canopy with 12 charging stations

This facility is being designed to support high production, modern diagnostics, and advisor success.

What Top Advisors Can Expect

• High-volume service traffic
• Strong technician support
• Modern inspection technology that helps you sell honestly and transparently
• Leadership that understands fixed operations
• The ability to sell both service and parts solutions
• Career growth across a rapidly expanding dealer group

Compensation

$65,000 $105,000+ annually

Top performers with strong customer retention and sales ability can exceed this.

We Are Looking For

Professionals who:

• Take pride in delivering exceptional customer experiences
• Understand how to identify maintenance opportunities honestly
• Are comfortable selling bothservice and parts solutions
• Communicate effectively with technicians and customers
• Thrive in a fast-paced environment
• Wantlong-term career growth
  

Previous experience as aService Advisor, Parts Advisor, or strong customer service / sales professionalis welcomed.

We are also open to training the right high-energy candidate.

If Youre Happy Where You Are

Thats great.

But if you believe you're capable of more than your current dealership allows, we should talk.

Confidential conversations welcome. Apply today and take the next step in your career.

More About Us:

At Northern Roads Auto Group, weve proudly operated successful, family-owned automotive businesses for over 30 years in the heart of the Niagara Region. Were passionate about growth, innovation, and delivering exceptional customer experiences.

As one of the first Kia dealers in Canada and a multiKia Presidents Award-winning group, we continue to expand our footprint with the addition of Lindsay Kia (2023), Belleville Chrysler Dodge Jeep RAM FIAT (2024), and most recently, Fort Erie Toyota (2025).

Our success is built on integrity, innovation, and communitya commitment that drives everything we do.

At Northern Roads Auto Group Inc., accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. We are committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace and support accommodating the accessibility needs of individuals with disabilities so that individuals can participate in all aspects of our recruitment process. Should you require this accommodation, please contact [email protected].

We would like to thank all candidates in advance for their interest only. Please note, due to the volume of applicants we receive, only those candidates selected for an interview will be contacted.