Marina Fuel Dock Host

NOW HIRING FUEL DOCK HOST

Grand Harbour Marina

Lagoon City, Brechin, ON on the shores of Lake SiNOW HIRING FUEL DOCK HOSTmcoe

Seasonal Full Time & Part Time

Flexible Waterfront Setting

Guest Facing Role Role

Training Provided

ABOUT GRAND HARBOUR MARINA

Grand Harbour Marina is a premier waterfront destination located in Lagoon City, Brechin, Ontario on the beautiful east shore of Lake Simcoe. Under new ownership and management, we are transforming this iconic marina community into a destination defined by elevated service, exceptional amenities, and a genuine passion for the boating lifestyle.

At Grand Harbour, every guest interaction is an opportunity to make someones day on the water better. Our Fuel Dock Hosts are central to that mission the first warm face many boaters see when they pull up, and a trusted part of the experience that keeps them coming back.

THE ROLE

As a Fuel Dock Host at Grand Harbour Marina, you are the front line of the boating experience. Youll greet arriving vessels, assist with safe fueling operations, manage waste pump-out services, run the fuel dock kiosk, and ensure every boater leaves the dock feeling welcomed and well-served. This is a dynamic, outdoor role that blends marine operations, retail, and genuine hospitality in one of Ontarios most beautiful marina settings.

No previous marine experience is required were looking for the right attitude, a genuine love of the water, and a commitment to delivering service that reflects the Grand Harbour standard.

KEY RESPONSIBILITIES

Fueling & Dock Operations

Safely dispense gasoline and diesel fuel to vessels in compliance with all marine fueling protocols and safety procedures

Assist boaters with docking, line handling, and vessel securing during fueling and short stays

Monitor fuel levels and supply inventory, reporting replenishment needs to management in a timely manner

Maintain a thorough understanding of fueling equipment, emergency shut-off procedures, and spill response protocols

Process fuel payments accurately and professionally using marina point-of-sale systems

Conduct regular equipment checks on fuel dock systems and report any issues promptly

Guest Experience & Hospitality

Greet all arriving boaters with professionalism, warmth, and the Grand Harbour standard of hospitality

Provide accurate information about marina services, amenities, slip availability, and local area attractions

Anticipate guest needs and go above and beyond to ensure a memorable, positive experience on the water

Handle guest inquiries, concerns, and requests with confidence, courtesy, and good judgment

Represent the Grand Harbour Marina brand in appearance, conduct, and attitude at all times

Dock Cleanliness & Safety

Maintain the fuel dock, surrounding dock area, and marine approach in a clean, organized, and hazard-free condition

Ensure all safety signage, fire extinguishers, spill kits, and emergency equipment are properly positioned and accessible

Monitor dock traffic and guide vessels safely during busy periods

Adhere to all WHMIS, Transport Canada marine fueling, and marina safety standards without exception

Report any safety concerns, equipment issues, or environmental hazards to management immediately

Waste Pump-Out Services

Operate the marine waste pump-out station located at the fuel dock in accordance with all applicable environmental and Transport Canada regulations

Assist boaters in connecting to the pump-out station safely and efficiently, guiding first-time users through the process with patience and professionalism

Monitor pump-out equipment for proper function and report any issues or maintenance needs to management immediately

Maintain cleanliness and sanitation of the pump-out station and surrounding dock area after every service

Record all pump-out transactions accurately in the marina POS system

Fuel Dock Kiosk Sales & Operations

Operate the fuel dock kiosk, providing friendly and efficient service to boaters purchasing snacks, soft drinks, ice, and convenience items

Accurately process all kiosk sales through the marina POS system, including cash and card transactions

Reconcile daily kiosk sales at the end of each shift and submit accurate records to management

Monitor kiosk inventory throughout the day and flag low stock to management in a timely manner

Maintain the kiosk area in a clean, organized, and visually appealing condition at all times

Ensure all perishable and temperature-sensitive items are stored and rotated correctly

General Marina Support

Support the broader marina operations team with light dock maintenance and upkeep tasks as directed

Assist with seasonal dock setup, closing procedures, and special event support when required

Communicate clearly and professionally with team members, supervisors, and visiting boaters

WHAT WERE LOOKING FOR

Required

Friendly, outgoing, and service-oriented you genuinely enjoy meeting people and making them feel welcome

Reliable, punctual, and safety-conscious with a mature and professional approach

Comfortable working outdoors on the water in varying weather conditions throughout the season

Physically capable of handling dock lines, assisting vessels, and performing light dock duties

Strong communication skills and the ability to stay calm and composed in a busy waterfront environment

Must be at least 16 years of age

Preferred (Not Required We Will Train the Right Person)

Previous marina, boating, fuel handling, or waterfront hospitality experience

Pleasure Craft Operator Card (PCOC) or willingness to obtain prior to the start of the season

WHMIS certification or willingness to complete prior to handling fuel and chemicals

Basic knowledge of vessel types, marine terminology, and dock operations

Cash handling or point-of-sale system experience

Why Join Grand Harbour Marina

A world-class waterfront setting

Welcome boaters every day from the docks of Lagoon City one of Lake Simcoes most unique marina communities.

Be the face of the brand

As a Fuel Dock Host, youre often the first Grand Harbour team member a boater meets your role genuinely matters.

Be part of something new

Join at an exciting moment new brand, new ownership, and a team being built with care from the ground up.

Full training provided

No marine or fueling experience required. Well train you on everything, including PCOC and WHMIS if needed.

Flexible seasonal scheduling

Shifts designed to work around your summer great for students, boating enthusiasts, and seasonal workers.

Growth & returning seasons

Stand-out team members are welcomed back each season and considered for expanded roles as the marina grows.

Ready to Host on the Water?

If you love the water, enjoy meeting people, and want to spend your summer as part of a growing premium marina brand in Lagoon City wed love to hear from you.

Send your resume to: [email protected] and indicate the position you are applying for in the subject line. We thank all applicants. Only those selected for an interview will be contacted.

Grand Harbour Marina offers a competitive benefits package to full-time team members. Details will be provided during the interview process and will be outlined in your offer of employment.

Were growing quickly and actively hiring for multiple roles across our teamtheres something for everyone at Grand Harbour Marina. Visit our careers page to explore current opportunities and apply today to join us on the waterfront.