Angie DeGroot Desjardins Insurance & Financial Services Agency
Kitchener, ON
Fermé
Les candidatures ne sont plus acceptées pour ce poste.
Détails de l'emploi :
Temps partiel
Niveau d`entrée
Our team is looking for a Part Time 10Am - 3PM Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for a top prospect who will help our team accomplish exciting projects and assignments in a fast-growing industry.This position has the potential to advance and grow quite quickly .We anticipate this position to be full time first quarter 2027.
Responsibilities
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Professionalism and attention to detail.
- Friendly Bubbly Outgoing personality
- Ability to multitask.
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take orders.
- Strong organizational and prioritization abilities.
- Ability to communicate with managers.
- High school diploma.
- 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Insurnace Licence ( OTL or RIBO)
- Second language is a plus.
- Continuous desire to improve.
Foire aux questions
The position is Part Time from 10 AM to 3 PM, with potential to advance; the posting anticipates a future transition to full-time in the first quarter of 2027.
This role is in Kitchener, ON, and is a part-time position with the possibility of becoming full-time in 2027.
Responsibilities include answering calls and emails, greeting customers, applying changes or cancellations to contracts, establishing relationships, following up, and educating customers about insurance options using a needs-based review.
A high school diploma, 2 years of office experience, knowledge of financial documents, effective computer/software use, insurance license (OTL or RIBO), and strong communication and organizational skills.
The posting notes potential to advance and grow quickly, with the position anticipated to become full-time in early 2027.
The role seeks professionalism, attention to detail, a friendly bubbly outgoing personality, the ability to multitask, and strong verbal communication in a fast-paced environment.
