Receptionist

JOB Title : Receptionist

Location: Mississauga Convention Centre, Mississauga, ON
Employment Type: Full-Time | Permanent

The Mississauga Convention Centre is a premier event destination recognized for hosting exceptional private and corporate events. With a proud legacy of excellence, we are committed to delivering personalized service and creating memorable experiences for every guest. Our team thrives in a professional, collaborative environment focused on client satisfaction and high standards.

Position Overview

We are currently seeking a Receptionist with strong customer service and administrative experience, preferably in hospitality or event-based environments. The Receptionist will be the first point of contact for clients, guests, and vendors, ensuring a welcoming and professional front desk experience.

The ideal candidate is friendly, organized, and able to multitask in a fast-paced environment while maintaining excellent communication and attention to detail.

Key Responsibilities

• Greet and welcome clients, guests, and vendors in a professional and courteous manner

• Answer, screen, and direct incoming phone calls and emails

• Manage front desk operations and maintain a clean, organized reception area

• Provide accurate information about the venue, events, and services

• Assist with booking inquiries, appointments, and event-related coordination

• Support administrative tasks such as data entry, filing, and document preparation

• Coordinate with event coordinators and internal teams as required

• Handle incoming and outgoing mail and deliveries

• Maintain visitor logs and security procedures

• Provide excellent customer service and resolve basic inquiries efficiently

Qualifications

• Previous experience in reception, front desk, or customer service role (hospitality preferred)

• Strong communication and interpersonal skills

• Professional and friendly demeanor

• Ability to multitask and stay organized in a busy environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to work flexible hours, including weekends and evenings if required

Preferred Attributes

• Experience managing reception or front desk operations in a hospitality, event venue, or convention centre environment

• Familiarity with calendar scheduling tools, booking systems, or visitor management systems

• Strong team player with a professional, welcoming, and guest-focused attitude

• Reliable, punctual, and able to take responsibility in a fast-paced event-driven environment

• High level of discretion when handling client and event information

• Excellent organizational skills with strong attention to detail and multitasking ability

Mississauga Convention Centre is committed to fostering a workplace that supports employees from diverse backgrounds and promotes an inclusive environment where everyone feels welcomed, respected, and empowered to succeed. We value all applications received; however, due to the high volume of applications, only candidates selected for further consideration will be contacted.