Internet Sales Manager

Join Canada's Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

We are looking for a driven, customer-focused Internet Sales Manager to lead our online sales efforts and help deliver a premium buying experience worthy of the BMW brand. If you thrive in a fast-paced automotive environment, understand digital lead management, and know how to convert online inquiries into loyal customers, we want to hear from you.

Primary Duties and Responsibilities

• Respond promptly to all internet, phone, and digital inquiries
• Manage CRM lead processes and customer follow-up
• Set and confirm appointments for showroom visits and test drives
• Build relationships with customers through phone, email, text, and online platforms
• Work closely with sales consultants and management to maximize lead conversion
• Maintain high customer satisfaction and professionalism
• Monitor lead sources and performance metrics
• Ensure all online customers receive a luxury-level experience aligned with BMW standards
• Assist with digital marketing campaigns and inventory merchandising when needed

Qualifications Required

• Automotive sales or internet sales experience is a Must for this position
• Strong communication and customer service skills
• Experience using CRM systems and lead management tools
• Self-motivated, organized, and goal-oriented
• Professional appearance and attitude
• Ability to work evenings and weekends as needed
• Valid driver's license with clean driving record

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

· Discounted employee vehicle purchase program

· Job-specific coaching & training programs

· Comprehensive health & dental plans

· Employee wellness & assistance programs

· Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.