Parts Technician

Parts Advisor

We are looking for an exceptional Parts Advisor to join our team in Eckville, AB.

What makes the role exciting and what does it involve?

• Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.
• Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as:
  • Massey Ferguson, Fendt, Rogator, Cub Cadet, Claas, and more;
  • Large agriculture equipment to lawn and garden equipment (the type of equipment can vary by region)
• Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.
• Working the front or back counter as necessary, depending on the traffic flow of the business.
• Answering customer inquiries over the phone or through e-mail.
• Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.
• Inventory counts as needed.

What are we looking for?

• A person with a desire to enter and complete the Parts Technician Journeyman program.
• An aptitude to learn and understand technical requirements from clients and provide solutions.
• Good computer skills to use a range of different sites.
• Focus on client satisfaction and building long-term relationships to keep our clients coming back.
• Demonstrate and be comfortable suggesting other solutions that a client may need or related parts for repairs.
• Some flexibility to work on-call during busy seasons

Why work for Agriterra?

• A competitive compensation package
• A great benefits package
• An RRSP matching program
• A great company culture, you'll get to work with a lot of amazing people!
• A diverse range of equipment to source parts for to keep you challenged and to grow your experience
• Paid, factory training (online and in-person)
• Tenure bonuses