Controls Support Specialist- HVAC Systems

Controls Support Specialist – HVAC Systems

We're looking for a motivated and technically skilled Controls Support Specialist to join our Service Team. This role supports customers and field technicians with controls-related issues across HVAC systems, providing troubleshooting, diagnostics, performance optimization, and control logic analysis. You will be a key technical resource ensuring system reliability and customer satisfaction.

The successful candidate's responsibilities will include:

· Provide technical controls support via phone, email, and site visits

· Troubleshoot HVAC control systems: sensors, actuators, PLC/DDC controllers, and networks

· Analyze and modify control logic to resolve issues and improve performance

· Support commissioning, re-commissioning, and system performance tuning

· Assist with BMS integration and communication troubleshooting (BACnet, Modbus, LONtalk, IP protocols)

· Review sequences of operation and verify field implementation

· Document findings, corrective actions, and software revisions

· Collaborate with Engineering and Product Development on recurring issues

· Support warranty investigations and provide technical training to service personnel

The ideal candidate for this position will have:

· Bachelor's Degree in Electrical Engineering, Computer Science, or related field or Technical Diploma in Electrical/Computer/Instrumentation Engineering

· 3+ years of controls engineering experience (HVAC or building automation preferred)

· Proficient in IEC 61131-3 PLC programming (e.g., Carel, Schneider)

· Experience with BACnet, Modbus, LONtalk, and IP-based protocols

· Experience in HVAC control system design and sequence development is preferred.

· Experience with VFD integration and tuning is preferred.

· Knowledge of HVAC systems, sensors, and control strategies

· Ability to read electrical schematics and panel layouts

· Familiarity with UL, CSA, and safety standards

· Strong troubleshooting, communication, and collaboration skills

· Valid driver's license and passport; willingness to travel within Canada/US (5–10%)

Apply Now

If your experience aligns strongly with what we are looking for, we encourage you to apply.

This team is growing, so we also welcome interest from both more junior and more senior professionals. That said, our immediate outreach will be focused on those whose experience most closely matches the current needs of the role. If we reach out, we will share more details about the role, company, and compensation, and will support you through the process.

If this position is not the right fit today but you are open to a similar opportunity, we still encourage you to apply. We like to keep strong, relevant professionals in our network and on our radar for future roles that may be a better match.