Sales & Office Administrator

Urschel Canada Inc

Job Specification – Sales & Office Administrator

About Urschel Canada

Urschel Laboratories is a global leader in food cutting technology, with over 100 years of history and operations worldwide. Urschel Canada, based in Vaughan, provides local sales, service, parts inventory, and testing to support Canadian food processors.

Highlights of the current opening:

Sales & Office Administrator

Location: Vaughan, ON

Type: Full-Time, Permanent (3-Month Probation)

The Role

We are seeking a highly organized Sales & Office Administrator to support daily sales operations and office coordination. This role is central to maintaining responsiveness with customers and improving internal efficiency.

Key Responsibilities

• Act as first point of contact: answer phones and manage shared inbox
• Prepare quotes, process orders, and maintain CRM records
• Coordinate customer follow-ups and internal communication
• AP/AR data entry such as Invoice uploads (Coupa, Ariba/SAP, Tungsten, etc)
• CRM entry & maintenance
• Develop and maintain templates
• Communicate machine orders tracking & confirmations
• Leads tracking and follow up
• Provide direct administrative support to the Sales Director
• Refine & maintain filing systems and documentation
• Analyze and organize data in Excel to support reporting
• Identify and implement office process improvements

What We're Looking For

• An independent, customer-oriented person that is always striving to improve and find a better way to implement smart solutions to serve the customer and your colleagues.
• 5+ years experience in administration, inside sales, or coordination
• Strong organizational and multitasking abilities
• Advanced proficiency in PPT, Word, Sharepoint, Excel (data handling and reporting), Power BI, AI analytics
• Strong communication skills and you are proficient in English (written and spoken) is a pre-requisite. French is an advantage.
• Post Secondary Education is preferred
• Experience with ERP & CRM systems is required
• Resourceful, driven and flexible are cherished assets
• Detail oriented and precision is required
• Ability to travel to the US is required for potential training

Compensation

• $45,000–$60,000 annually (based on experience)
• Benefits and RRSP matching after probation period
• 3 weeks (15 days) vacation in addition to company observed holidays.

Company DescriptionFounded in 1910, Urschel Laboratories is a 116-year-old company overseen by the 4th generation of the Urschel family and recognized as the global leader in food cutting technology. Approximately $200M USD/year in sales, over 600 employees worldwide, headquarters & manufacturing located in Chesterton, IN near Chicago. Approximately 50% of the business is international with 19 company offices worldwide. Urschel has recently up its 20th global office situated in the Greater Toronto area. To better service the Canadian food cutting market this office will offer in market sales, service, and parts inventory.Company DescriptionFounded in 1910, Urschel Laboratories is a 116-year-old company overseen by the 4th generation of the Urschel family and recognized as the global leader in food cutting technology. Approximately $200M USD/year in sales, over 600 employees worldwide, headquarters & manufacturing located in Chesterton, IN near Chicago. Approximately 50% of the business is international with 19 company offices worldwide. Urschel has recently up its 20th global office situated in the Greater Toronto area. To better service the Canadian food cutting market this office will offer in market sales, service, and parts inventory.